Credit & Rebill Analyst
Credit & Rebill Analyst
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Review and classify Jira tickets submitted by Customer Success Sales or Finance.
- Conduct initial analysis and flag cases for escalation based on defined thresholds.
- Perform impact analysis using Excel (amounts pricing taxes).
- Download and review order data from Oracle files.
- Create and properly format credit/rebill files for system upload.
- Execute Oracle uploads and verify successful processing.
- Document actions and communicate results to stakeholders.
- Escalate complex issues following the approval matrix.
- Maintain internal records checklists and compliance standards.
Requirements
- Knowledge of ERP systems (Oracle NetSuite SAP)
- Familiarity with ticketing systems (Jira or others)
- Proficiency in Excel (basic formulas and data validation)
- Analytical and quantitative skills.
- Excellent attention to detail and consistency
- Good written communication in English (client updates)
- Ability to follow documented procedures and meet deadlines
- Comfortable working with multiple systems (Jira Oracle shared drives)
- Residence in Buenos Aires Metropolitan Area
- Experience in accounts receivable or billing
- Prior experience in outsourcing or shared services
Required: Knowledge of ERP systems (Oracle, NetSuite, SAP) Familiarity with ticketing systems (Jira or others) Proficiency in Excel (basic formulas and data validation) Analytical and quantitative skills. Excellent attention to detail and consistency Good written communication in English (client updates) Ability to follow documented procedures and meet deadlines Comfortable working with multiple systems (Jira, Oracle, shared drives) Residence in Buenos Aires Metropolitan Area Preferred: Experience in accounts receivable or billing Prior experience in outsourcing or shared services
Employment Type
Full Time
