Customer Care Executive
Customer Care Executive
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Job Description
Key Responsibilities:
Customer Interaction: Interact with customers via phone email and chat to address inquiries resolve issues and provide assistance.
Issue Resolution: Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate department.
Product Knowledge: Develop a strong understanding of our products/services to address customer queries effectively and provide accurate information.
Documentation: Maintain detailed and accurate records of customer interactions transactions and resolutions.
Customer Feedback: Gather customer feedback and insights to contribute to continuous improvement in our products and services.
Requirements
Benefits
Requirements Education- / ./ (0.6-1 year) Location- Jaipur only Immediate joiner
Education
/ ./
Employment Type
Full Time
