Head of After Sales (Group)
Head of After Sales (Group)
Posted on :
18-06-2025
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1 Vacancy
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Job Description
Veritas Careers are recruiting for a dynamic and successful National Automotive Retailer who have a requirement for a Head of Aftersales to lead a Customer Service Warranty and Aftersales Operations in their busy used car business.
Requirements
Experience of an Aftersales Management role in a busy highly process driven environment is essential you will need the ability to;
- Lead and manage the Aftersales function with a strong focus on delivering exceptional customer service.
- Oversee warranty spend identifying opportunities for cost control and efficiency.
- Drive operational improvements and streamline aftersales processes.
- Collaborate closely with other departments to ensure a seamless customer experience throughout the ownership journey.
- You will need to be a focused individual with a fierce attention to detail you will be able top demonstrate a long track record of success and a "failure in not an option" to achieving results.
- Proven leadership experience within the automotive aftersales sector.
- Strong understanding of warranty processes and customer satisfaction strategies.
- A proactive and analytical approach to managing performance and spend.
- Excellent communication and team management skills.
Benefits
They are offering an uncapped OTE in excess of 100k plus a host of other benefits including use of a prestige company car. The starting salary is 50000 per annum.
Veritas Careers will treat every application in strictest confidence and will only put you forward to an employer after gaining your explicit permission.
For a confidential and honest chat with one of our motor-trade experienced recruitment specialists who understand your needs get in touch today.
Honesty Integrity. Quality - Veritas Careers
You will need to be able to show previous experience in increasing performance, profitability and operating efficiency in a dealership environment The successful applicant will be a strong leader; with good people management skills. You will be expected to drive the business forward and maximize customer satisfaction whilst motivating and managing the whole team.
Employment Type
Full Time
Key Skills
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