Client Delivery Consultant - Cash Management
Client Delivery Consultant - Cash Management
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Job Description
We are looking for a Client Delivery Consultant - Cash Management to join our Inetum Team and be a part of a work culture focused on innovation!
Youll be the key link between sales operations and clients ensuring every implementation is smooth strategic and client-focused. We have a strong footprint in the Banking sector with a lot of challenges for you!
Location: Porto or Lisbon
Main Responsibilities:
- Manages end-to-end delivery of Cash Management solutions for your client portfolio anticipating needs and proposing smart tailored solutions.
- Takes full ownership of the project lifecycle from scoping and setup to post-go-live support.
- Keeps clients informed and engaged throughout the process ensuring transparency and trust while ensuring clients are well-trained and satisfied with the solutions delivered.
- Follows up on incidents analyzes feedback and ensures client concerns are addressed effectively.
- Adheres to internal controls and reports key updates to your Team Leader.
- Contributes to the evolution of Cash Management services and shares the expertise across teams.
Qualifications :
Profile:
- Academic background in Finance Business Administration or related field
- 5 years of Banking Operations and Account/Project Manager roles or other relevant experience
- Strong orientation towards the customer goals and results.
- General IT and Cash Management products knowledge.
- Fluency in English (mandatory)
- Experience with CRM (preferential)
- Proficiency in MS Office specially Excel
- Excellent communication skills
- Attention to detail
- Driven to team work
Additional Information :
(Hybrid work with 2/3 days of work in the office in PORTO or LISBON per week)
Are you the one!
Send your CV & Join our team!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
