Property Operations Manager-Tier II
Property Operations Manager-Tier II
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Property Operations Manager reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.
The Property Operations Manager is responsible for the management of multiple assigned properties within NMHCs 2 million square foot commercial and residential portfolio. Primary responsibilities include budget creation and management tenant relationship management facility management contract management and risk mitigation.
Responsibilities:
- Prepares annual management plan and budget for assigned properties that adhere to propertys goals and planned use. Ensures that the property performs to this plan and budget by managing the propertys day-to-day operations. Oversees and monitors all operating and capital budgets.
- Provides timely and professional responses to tenant requests and inquiries. Assists in move-in / move-out process. Coordinates tenant improvements.
- Handles lease compliance and collections promptly consistently courteously and professionally.
- Supervises vendors determining acceptable performance administering contracts and negotiating and/or resolving issues and disputes.
- Completes annual CAM reconciliations for assigned properties
- Serves as a representative of the building and NMHC in dealing with tenants prospective tenants vendors city officials unions and associations.
- Responsible for the safety of the building occupants. Oversees security engineering and maintenance activities and cleaning operations. Conducts building inspections and implements procedures to correct deficiencies.
- Ensures that property accounting and financial reporting are administered in a timely fashion.
- Facilitates seamless communication among NMH internal support teams external contractors and building occupants.
- Hires manages and trains personnel under his or her management. Resolves employee issues that may arise.
- Drafts and oversees the long term infrastructure and maintenance plan for assigned properties
Additional Functions:
- Ensures financial compliance with all NMHC policies including timely submission and reconciliation of invoices
- Conducts annual tenant satisfaction surveys
- Leads due diligence activities during building acquisitions as necessary
- Leads special projects across the commercial portfolio as required by NMH Leadership
Qualifications :
Required:
- Bachelors degree preferably in real estate management engineering or a business related field.
- Minimum three years property management experience.
- Exceptional interpersonal skills and customer service orientation
- Understands accounting and financial concepts
- Strong communication supervisory and organizational skills
- Team player
- Proficient in MS Excel; experience using tenant billing systems
Preferred:
- Experience managing medical office properties or working in a healthcare setting
- Construction management experience
- Expert MS Excel user (Statistical analysis charting advanced formulas)
Additional Information :
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.
If we offer you a job we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
