Recruitment Program Coordinator (Nightshift)
Recruitment Program Coordinator (Nightshift)
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Salary Not Disclosed
1 Vacancy
Job Description
The Program Coordinator will join a team of professionals working in a fast-paced team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.
Responsibilities
- Maintain VMS worker details through operational MSP processes
- Maintain Supplier invoicing status through operational MSP processes
- Ticket creation/tracking until resolution
- Document all client-reported issues and track resolution through to completion ensuring a high level of customer service satisfaction.
- Maintain and update worker assignments to reflect appropriate changes.
- Provide constant communication to clients suppliers contingent workers and other partners via face-to-face meetings email and phone.
- Conduct research and analysis to resolve clients or suppliers inquiries as needed.
- Provide program status reports to leadership as required.
- Monitor performance against contract SLAs (i.e. pending end of assignments invoicing time and expense management and vendor compliance tracking)
Qualifications :
- 0-2 or more years of staffing and/or MSP experience
- Bachelors Degree
- Excellent analytical and problem-solving skills.
- Excellent documentation and follow-up skills.
- Strong determination to impact performance
- Time Management self-motivated and perseverance
- Excellent customer service skills
- Excellent verbal and written communication skills
- MS Office/Tools- advanced skills
- Must be amenable to nightshift schedule and hybrid work setup (office is based in Ortigas Pasig area)
Additional Information :
As a workplace we focus on relationships with each other our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives backgrounds and ideas drive innovation and make us successful.
See what its like to work at AGS by searching #LifeAtAGS on any social network.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
