Premium Client Account Manager
Premium Client Account Manager
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Job Description
If you also believe that everyone should be able to achieve their financial potential then youll love contributing to CMC Markets company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a global leader in CFD trading and share investing. Grow yourself personally and professionally with a company thats growing with you by global expansion and product offering.
As a Premium Client Account Manager youll join the Premium Client Management Team that manages relationships with high-value clients across one of the worlds leading online trading platforms. This hybrid role combines account management with business development giving you direct responsibility for managing a portfolio of premium clients whilst driving revenue growth.
Your career progression is clearly mapped out in this position. Youll fast-track your learning in financial markets whilst building expertise in client relationship management and business development. The commission structure means your earning potential grows alongside your skills and client portfolio.
Why Youll Like Working Here:
Just some of the reasons youll love working here include:
- Continuous learning: Our generous L&D program covers both technical performance and leadership training ensuring youre always learning new skills.
- Leave benefits: Accrue 5 additional annual leave entitlements each year called My Days as well as enjoying 5 extra annual leave days once you pass 12 months. Enjoy your birthday off to spend time with family and friends on us! Utilise a free annual charity day to give back to your community.
- Unlimited access to a dedicated benefits & wellbeing hub where you can save money through various retailer discounts and make use of a variety of resources that will enhance your physical and mental wellbeing
- Collaboration: We believe that great things happen when smart people work together thats why weve made the decision to work five days in the office.
- $0 Trades: Staff & family trading accounts with CMC Markets Invest have access to the best brokerage rates in the market - $0 trades for all domestic and international equity orders!
- Office perks: Help yourself to free breakfast cereals condiments and coffee to fuel your workday. Our culture club provides opportunities for everyone whether youre into fitness pizza making classes socialising or bringing out your competitive side in trivia or lawn bowls!
What youll be working on
- Providing proactive end to end high quality relationship management for a portfolio of high-value clients to ensure a positive tailored experience and optimising revenue growth for the business.
- Proactively responding to and managing inbound client queries through Phone and Email professionally and efficiently.
- Identifying and realising opportunities to educate high-value clients on our products and range of services.
- Identifying and cross selling additional products and services to existing clients.
What Type Of Person Will Be Successful
You thrive in fast-paced target-driven environments where building genuine relationships drives commercial success. You have 1-3 years experience in either a sales relationship management or customer service role within the financial markets industry. You hold an undergraduate degree in a relevant discipline are RG146 certified and have eligibility to work in Australia permanently.
The Things We Live By:
CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace where our people feel confident to be themselves feel valued and are able to do their best work. We dont just value differences and unique perspectives we seek them out and we invite them in because we know it will lead to better outcomes for everyone.
Click on the link to find out more about the things we live by at CMC Markets CMC Markets - Culture Video
Were always on the lookout for great people so even if you dont feel you are a 100% fit apply with your up-to-date CV and well consider you for this role and any other suitable opportunities across the business.
We look forward to hearing from you!
Please be vigilant when applying for jobs online. CMC Markets will never request personal identification details such as Date of Birth or Tax File Number prior to an offer being made. If your initial application is successful regardless of whether youve applied directly or through an approved recruiter you will always liaise with a representative from CMCs Talent Acquisition team. We will only discuss a role you have formally applied for via phone or email (CMC Markets email address); and never via Facebook or Telegram.
Required Experience:
Manager
Employment Type
Full-Time
