Branch Operations Manager
Branch Operations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Kinsley Power Systems a family-owned business has led the generator industry in service sales and rentals for 60 years. Were committed to exceeding customer expectations in a workplace thats enjoyable and rewarding. If youre seeking a growing company that upholds strong family values fosters a great culture values your hard work and offers growth opportunities look no furtherjoin our Kinsley family!
Are you a strategic and hands-on leader with a passion for operational excellence Were seeking a Branch Operations Manager to lead our branch operations drive performance and deliver exceptional service. This role offers the opportunity to oversee service operations manage a talented team and directly impact customer satisfaction and branch profitability.
Key Responsibilities:
- Lead and manage all operational functions for assigned branch(es) including Field Service Technicians and support staff.
- Hire train coach and develop team members to ensure high performance and engagement.
- Oversee branch facilities ensuring compliance with OSHA and internal safety standards.
- Develop and execute annual business and financial plans in alignment with company goals.
- Own and manage full P&L responsibilities for your branch(es).
- Ensure excellence in service delivery including scheduling dispatching billing and warranty processing.
- Continuously improve workflows and drive efficiency productivity and adherence to company policies.
- Use data and reporting to identify and resolve operational issues ensuring quality and profitability.
- Manage after-hours emergency services ensuring readiness and responsiveness.
- Oversee branch fleet operations and maintenance.
- Support and scale service growth by recommending staffing needs and operational strategies.
- Implement and maintain formal operational processes and best practices.
- Evaluate office procedures schedules and workflows to optimize performance.
- Support company-wide policy development strategic planning and performance improvement initiatives.
- Provide reporting and analysis to support decision-making.
- Act as a key member of the companys emergency response team as needed.
Preferred Experience:
- Proven experience managing multi-functional service operations
- Strong leadership skills with a track record of team development and performance management
- P&L and budget management experience
- Knowledge of operational best practices compliance standards and safety regulations
- Ability to thrive in a fast-paced customer-focused environment
- Analytical mindset with a continuous improvement focus
Why Youll Love Working at Kinsley:
- A close-knit family-first company culture
- A 60-year legacy of leadership in the power systems industry
- Opportunities for growth and advancement
- A supportive team-oriented environment
- Ongoing investment in your professional development
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin.
Required Experience:
Manager
Employment Type
Full Time
