Records Manager
Records Manager
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$ 44000 - 49000
1 Vacancy
Job Description
The Records Manager position focuses on preparing verifying and managing electronic and paper records for prospective students applying students and enrolling students. This position provides the essential materials and data that help inform admissions decisions for the University. Records Managers must master two software systems Slate and ConnectCarolina in order to accept and process student records nearly 80000 records each year and to ensure accuracy and data integrity across those student records. This position works closely with student applicants to gather sort and assign thousands of documents in order to assemble students applications to the University. Faced with large numbers of applications and a narrow window in which students may apply this position works to develop evaluate and implement mechanisms and recommended best practices for other staff members to optimize application management. The position also includes one-on-one communication with applicants in which the Records Manager must provide great care that enables students to successfully complete their applications. This position also collaborates with other staff members across the office to make educated real-time decisions about ways in which we can continually improve and enhance our application management process. Records Managers are responsible for documenting and communicating policy updates to other staff members. This position is responsible for performing other administrative duties as assigned.
Required Qualifications Competencies And Experience
Must have customer service experience and experience multi-tasking and meeting deadlines. Candidate should also possess excellent oral and written communication skills; strong organization and time management skills; and ability to problem-solve and apply policies and procedures to resolve complex situations. Experience working with Microsoft Word Excel and Windows is required as well as experience performing detail-oriented data entry.
Preferred Qualifications Competencies And Experience
Experience working with the public in a university setting is preferred. Preferred candidate will have experience exercising independent judgment as well as managing and coordinating workflow activities. Experience working with people with courtesy and tact in performing public contact and communication duties that may be sensitive in nature preferred. Bachelors degree preferred.
Work Schedule
Monday Friday; 8:00 am 5:00 pm This position has flexibility for a hybrid work schedule.
Required Experience:
Staff IC
Employment Type
Full-Time
