Studio Manager
Studio Manager
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$ 68400 - 75000
1 Vacancy
Job Description
- 401(k)
- 401(k) matching
- Employee discounts
- Competitive salary
- Paid time off
JOB REQUIREMENTS
- Proven experience in the full lifecycle of lead management (generating following up and closing)
- Manage and grow recurring membership base
- Partner with Company Owners and Head Coach to create and execute ongoing marketing and social media plans with a focus on new member acquisition retention and loyalty
- Find schedule and attend appropriate community events to create brand presence and generate leads
- Assist members in choosing classes that fit their goals by showing extensive knowledge of our offerings
- Work front desk shifts as needed at the studio
- Greet all members guests and team members with the highest level of customer service
- Handle studio billing matters; manage member freezes; resolve customer service issues as they arise
- Excellent communication and strong interpersonal skills across various mediums (in person telephone email etc).
- Partner with Company Owners and Head Coach to schedule and monitor class schedules and class format mix
- Oversee studio cleanliness including but not limited to: vacuuming/mopping floors sanitizing/organizing props cleaning bathrooms and common areas; manage maintenance of studio equipment
- Manage studio budget spending and reporting
- Participate in studio regional and company-wide meetings and trainings as needed
- Recruit hire onboard supervise coach mentor all studio staff with support of Head Coach and Company Owners
- Train develop and manage front desk staff in sales strategy
- Develop and promote teamwork and cooperation among co-workers
- Maintain a positive upbeat attitude; promote and exemplify Company values and represent Company objectives and interests to internal and external customers
- Perform other duties as assigned.
- Bachelors degree in relevant field preferred
- 2 years of retail/service/tech sales management or fitness sales management experience
- Experience supervising and coaching/developing people successfully
- Proven experience in generating and following up on leads
- Confident in generating personal sales and training sales associates in effective sales techniques
- Must be fluent in English and have excellent communication and strong interpersonal skills in person on the telephone and via email
- Strong customer service skills
- Ability to recognize areas of improvement and make changes using good judgment
- Strong understanding of budgets profit and loss and revenue
- Excellent writing and grammar skills
- Highly organized proficient in data management ability to prioritize and meet deadlines
- Professional punctual reliable and neat
- Self-sufficient and superior judgment skills
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers clients and the general public
- Ability to stay calm at all times and act respectfully and professionally even with customers who may become angry or raise their voices
- Proficient with computers studio software
Jobs That Make a Real Difference
About Us
Orangetheory is a science-based full-body workout that uses technology to measure performance so members can prove they are a 60-minute class led by a highly trained and certified coach members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact our brand purpose is tohelp people live longer more vibrant lives. When we help our members to put in the work at our studios they will experience benefits in their day-to-day. They will be physically stronger but beyond that they will notice improvements to their mood cognition sleep and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease chronic illness depression and even heartbreak and the loss of loved ones. Theyll simply have the energy to play with their grandchildren run a 5K or go hiking. When we can help our members to take care of their body and mind amazing things can happen.More Orangetheory More LIFE.
Diversity Equity and Inclusion
Orangetheory is committed to encouraging facilitating and upholding an environment centered on diversity equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing valuing and empowering every employee inspiring a diverse franchise network and uplifting the members and communities we serve. Click here to see more about Diversity Equity and Inclusion at Orangetheory.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee not the franchisor OTF Franchisor LLC or any of its affiliates (OTFF). With respect to any position with a franchisee I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee who is solely responsible for all employment related matters in their studio. This means among other things that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment including hiring firing discipline supervision staffing and scheduling. OTFF will not receive a copy of my application will have no control over whether I receive an interview and/or am ultimately hired does not control and is not responsible for the employment policies and practices of independent franchisees and does not employ independent franchisees employees. If I am hired to work at an independent franchisees studio the independent franchisee and not OTFF will be my employer. By submitting my application and resume I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application that information will be submitted directly to the independent franchisee who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information please refer to that franchisees privacy policy or contact them directly. For all other information about how the franchisor OTF Franchisor LLC or any of its affiliates (OTFF) may collect and process personal information please Experience:
Manager
Employment Type
Full-Time
Key Skills
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