Payroll Tax Coordinator
Why work at Ahola
Ahola is a local third-generation family-owned business with more than 50 years of payroll tax and HR experience that has served over 10000 small businesses nationwide and has been awarded as a Top Work Place for two years running by the Plain Dealer and . We empower employers with easy-to-use payroll and HR technology solutions and provide personalized dedicated support to help them every step of the way.
Our work is serious but we dont always take ourselves too seriously. Were a diverse group of people who bring our true authentic selves to work. We share in each others accomplishments and we are there for each other when times get tough. We are a family whose ability to have fun with each other shows how we care. This attitude transcends into our work with our clients. They appreciate our positive dynamic and its one more reason they like working with us.
In addition to our family-like culture Ahola provides a variety of perks and benefits.
Time Off
- Company Paid Holidays (7 days)
- Paid Time Off (5 days)
- Accrued Tiered Vacation Time
- Paid Volunteer Time Off (3 days)
- Birthday Paid Time Off (1 day)
Benefits
- Medical Dental and Vision
- Company-Paid Life Insurance and Short-Term Disability
- Company-Paid Employee Assistance Plan
Perks
- Monthly Employee Engagement Events
- Company-Paid Employee Store
- Fitness Reimbursement
Compensation
- Semi-Annual Performance Bonuses
- Competitive Pay with Opportunities for Commission
- 401(k) with Employer Matching Contribution
- Professional Development Reimbursement and Advancement Opportunities.
About the position:
The Payroll Tax Coordinator reports to the Payroll Tax Manager. The primary function of the Payroll Tax Coordinator is to provide support to tax analysts or specialists in the areas of tax planning compliance and reporting. They assist in the preparation of clients payroll tax returns; review print and document all tax corrections found through client and taxing agency contact payroll audits and quarterly balancing. They work to assist in documenting and preparation of filing of tax returns monitoring tax-related deadlines and providing administrative support to the tax team.
What you will do:
- Provides Clerical Support to Tax Department to include letter writing mailing printing and copying
- Assists in the preparation of customer tax returns for federal city state withholding state unemployment school districts and workers compensation in an accurate and timely manner.
- Assists Payroll Tax Specialist/Analyst to compare payroll and tax reporting systems to ensure proper reporting of customer tax liability and to minimize tax obligations to the Company.
- Documents in CRM (Customer Relationship Management) tool customer tax issues and notices.
- Assists in researching customer tax issues by researching tax filing history payroll records and CRM tool and/or collaborates with other departments when necessary to find resolution.
- Keeps abreast of all payroll tax law changes.
- Works with other departments in a courteous and professional manner to resolve client issues.
- Provides complete customer service coverage regarding phone inquiries faxes emails and tax notice resolution within the required service level agreements.
- Obtain incoming correspondence by sorting researching and distributing the daily mail tax notices tax coupons rate changes and applications.
- Assists in obtaining account numbers verifies status (i.e. active application on hold).
- Maintains customer files both active and inactive to include filing of client folders.
- Organizes and files the monthly quarterly and annual copies for tax filing.
- Organizes and files contribution rate changes as needed.
- Assists in the review of all new client tax folders to ensure accuracy and completeness per Company guidelines
- Assists in the collection of changes to tax tables for federal state local and school district withholding for payroll processing purposes.
- Assists in the state application process by providing instructions to clients.
- Identifies areas for product and system improvements and makes recommendations to Tax Manager.
- Participates in Company projects as required.
- Participates in Company meetings
- Attends internal and external (as needed) training session
- Responsible for the confidentiality of client information
How you will do it:
- Perform duties and responsibilities in a professional and courteous manner in order to promote teamwork a positive work environment and to achieve team-related company-initiated goals and projects.
- Adhere to company security guidelines to maintain confidentiality by confirming the identity of each caller/contact.
Experience you will need:
- High School Diploma / GED
- 0-3 years experience in payroll/tax field preferred but not required
- Experience in Microsoft applications; Excel Word etc...
- Professional and courteous verbal and email communication skills.
- Ability to address customer issues that promote the organizations services and core values
- Capability to rely on experience and good judgment to plan and accomplish goals.
What we are looking for in a candidate:
- Excellent level communication in both verbal and written formats with peers customers internal and external.
- Ability to interact and communicate effectively and positively with all levels of Management.
- Ability to organize and prioritize multiple tasks/projects work in a fast-paced environment and meet deadlines.
- Handles constructive criticism and works under the direction of others in a goal-based management system.
- Intermediate working knowledge of payroll and payroll best practices.
- Ability to work independently and collaboratively as a team member.
- Ability to be innovative and think ahead of the curve; be original with thoughts and ideas.
- Ability to be resourceful when faced with challenges and think outside the box.
- Ability to persevere; be positive during difficult or challenging situations.
Questions about Ahola of the Payroll Tax Coordinator role Contact us at !
The AHOLA Corporation provides equal employment opportunities to all qualified applicants and employees and administers all aspects and conditions of employment without regard to the following: Race Color Age Sex Sexual orientation Gender Gender identity Religion National origin Pregnancy Physical or mental disability Military or veteran status or Genetic information. Equal employment opportunity applies to but is not limited to employment status training promotion demotion transfer leaves of absence and termination.
Required Experience:
IC