Administrative Coordinator (TDD)
Administrative Coordinator (TDD)
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54000 - 54000
1 Vacancy
Job Description
This is a remote position.
Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.
Responsibilities:
- Manage client communications and ensure 24-hour response times for all inquiries
- Process and track quotes conducting regular follow-ups (twice weekly) to maximize conversion rates
- Perform daily pre-job checks and review completed job reports for accuracy and invoicing preparation
- Coordinate scheduling and logistics for field team considering travel times and workloads
- Handle job creation tasks and maintain proper documentation
- Organize and manage email systems implementing efficient filing and response protocols
- Create and maintain standard operating procedures (SOPs) for administrative processes
- Support internal team communications and coordinate with suppliers
- Monitor open jobs and follow up on completion status
- Assist with business development initiatives by ensuring no leads are missed
Scopes:
- Full ownership of customer service communication channels
- Management of quote follow-up process for 20 active quotes
- Daily monitoring and coordination of job schedules and status
- Creation and maintenance of administrative SOPs
- Organization and optimization of email management systems
- Coordination with field teams suppliers and internal stakeholders
Requirements
- Strong organizational skills with exceptional attention to detail
- Excellent written and verbal communication abilities
- Experience in customer service or administrative role
- Proficiency in email management and office productivity tools
- Ability to work independently and prioritize tasks effectively
- Strong process orientation with experience in creating/following SOPs
- Proven track record in managing multiple stakeholders
- Experience with scheduling and coordination
- Ability to adapt to new systems and technologies quickly
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
Strong organizational skills with exceptional attention to detail Excellent written and verbal communication abilities Experience in customer service or administrative role Proficiency in email management and office productivity tools Ability to work independently and prioritize tasks effectively Strong process orientation with experience in creating/following SOPs Proven track record in managing multiple stakeholders Experience with scheduling and coordination Ability to adapt to new systems and technologies quickly Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring ZR_24235_JOB
Employment Type
Full Time
