Global Head of Sales Operations
Global Head of Sales Operations
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Salary Not Disclosed
1 Vacancy
Job Description
Join the team redefining how the world experiences design
Hey gday mabuhay kia ora hallo vtejte!
Thanks for stopping by. We know job hunting can be a little time-consuming and youre probably keen to find out whats on offer so well get straight to the point.
Where and how you can work
Our flagship office is in Sydney Australia but weve made our way from down under to our hubs in San Francisco and Austin which are now home to our US operations. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.
What youd be doing in this role
Were investing in the next phase of our Sales Operations function to unlock smarter faster and more AI-augmented go-to-market execution. Were looking for a Sales Operations leader to own our global sales operations team and business partner model with Sales Customer Success Finance and Partnerships teams.
This is a high-impact leadership role where youll shape how we manage sales territories bookings forecasting policies systems and the operational stack that powers our field teams. Youll help bridge the gap between self-serve and enterprise sales motions operationalizing our evolving PLG strategy and supporting Canvas revenue growth at scale.
At the moment this role is focused on:
- Leading and evolving the global Sales Operations function overseeing strategy systems and scalable processes across the full GTM motion.
- Owning core revenue operations processes including CRM enrichment and hygiene territory design lead routing pipeline and forecast management and sales performance measurement.
- Building and driving forecasting accuracy and cadence in partnership with Sales leadership and Finance enabling clear visibility into performance and planning.
- Driving Bookings Policy design and Deal Desk alignment ensuring governance compliance and efficiency while enabling high-velocity deal flow.
- Establishing and maintaining Rules of Engagement and Sales Policy frameworks that support fair efficient and productive selling across regions and segments.
- Partnering deeply with Sales Customer Success and Partnerships leaders through a Field Operations business partner model supporting regional nuances and go-to-market priorities.
- Operationalizing product-led sales signals ensuring sellers have the right data context and triggers to act on user intent and product usage insights.
- Collaborating cross-functionally with Sales Systems Growth Finance Legal and Enablement to ensure strong alignment process excellence and data-driven decision-making across the revenue engine.
- Hiring developing and scaling a high-performing team of revenue operations analysts and leads fostering a culture of excellence innovation and continuous improvement.
Youre probably a match if you have:
- A wealth of experience in Sales Revenue or Business Operations at a fast-scaling SaaS company in a senior leadership role.
- Led and scaled global Sales Ops teams and know how to balance strategic leadership with operational execution.
- Deep expertise across the sales operations stack including forecasting territory and quota planning deal desk pipeline management lead routing and CRM governance.
- A track record of building and running accurate scalable forecasting processes in collaboration with Sales and Finance stakeholders.
- Youre a strong business partner who can influence and collaborate across Sales CS Partnerships Finance Product and Marketing orgs.
- Experience or strong interest in supporting Product-Led Growth (PLG) motions and understanding how to bridge product signals and sales workflows.
- A strong understanding of Customer Success and Partnership Operations and how those teams intersect with sales growth.
- Youre excited by the future of AI in Sales Ops and are already hands-on with AI-native tools (we use Clay and Pocus) or similar platforms.
- Youre highly analytical and systems-minded but also have the EQ and communication skills to influence at the executive level.
- Youre energized by buildingyou love to scale smart reduce friction and empower others to do their best work.
About the team:
This role sits within the GTM Operations organization at Canva. GTM Operations brings together Strategy & Programs Systems Enablement and Field Operations to power Canvas global Sales Customer Success and Partnerships teams. Together we enable Canvas hybrid go-to-market motion blending product-led growth with high-touch sales to empower the world to design while scaling efficiently and intelligently.
Additional Information :
Whats in it for you
Achieving our crazy big goals motivates us to work hard - and we do - but youll experience lots of moments of magic connectivity and fun woven throughout life at Canva too. We also offer a range of benefits to set you up for every success in and outside of work.
Heres a taste of whats on offer:
- Equity packages - we want our success to be yours too
- Health benefits plan to support you and your well-being
- 401(k) retirement plan with company contribution
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing social connection office setup & more
- Flexible leave options that empower you to be a force for good take time to recharge and support you personally
Check out for more info.
At Canva we value fairness and we strive to provide competitive market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills experience and our overall assessment of what we observed and learned in the hiring process. The salary range for this position is $228000 to $348000. When calculating offers we make salary decisions based on market data and candidates skills and experience.
Other stuff to know
We make hiring decisions based on your experience skills and passion as well as how you can enhance Canva and our culture. When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from you!
Please note that interviews are conducted virtually.
#LI-JP1
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
