Senior Manager, Client Consulting
Senior Manager, Client Consulting
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Job Description
As a VCA Managed Services Senior Manager you will manage and deliver managed services engagements for Visa clients in Indonesia.
In this role you are expected to:
- Managed Service Project Delivery: Directly drive the implementation of VCAs strategy recommendation by working on-site with Visa clients. Lead the PMO of strategic initiatives by collaborating with client counterparts. Initiatives will typically be in cards product management portfolio optimization operational improvements and campaigns.
- Managed Service Project Oversight: Oversee specialist VMS resources working on-site with Visa clients. Manage client relationship and overall project management.
- Business Development: Support proposal content development conduct research on Visa and industry data to analyze potential client needs identify suitable Visa / VCA solutions to solve client needs
- Internal Collaboration: Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visas rich value-added services (VAS) from functions such as Marketing Products Risk and Merchant Solutions teams
Qualifications :
What you will need:
We are looking to hire candidates that have already accumulated a variety of experience you will be curious about the payments industry results-driven and client-centric. As a candidate you should have:
- 10years of working experience
- Operating experience in retail banking cards or payment industry
- Knowledge and experience on a few of the following: Retail financial services banking product development payment & financial technology portfolio management & optimization growth marketing customer lifecycle management credit risk payment risk sales & marketing process optimization digital transformation
- BSc/BA is required (preferably Economics Business Engineering Science) Advanced degrees (Masters/MBA/PhD) are advantageous
- In-market experience and culture as well as regulation and industry trends. Local language (Bahasa Indonesia) proficiency is a must
- Storyboarding and data storytelling including strong Excel and PowerPoint skills
- Strong organizational and business planning skills
- Have a start-up mindset: Comfortable with ambiguity have tenacity and resourcefulness creativity in finding alternative solutions impact & customer oriented
What will also help:
- Experience with Tableau / PowerBI / Microstrategy for self-service business analytics
- Familiarity with application of statistical analysis machine learning modeling scoring schemes etc.
- Demonstrated ability to manage complex projects with excellent project management skills
- Superior analytical and problem-solving skills logical thinker with demonstrated intellectual and analytical rigor
- Strong internal team and external client stakeholder management with a collaborative diplomatic and flexible style able to work effectively in a matrixed organization
- Excellent presentation skills including strong oral and written capabilities
- Self-motivated results-oriented individual with the ability to progress multiple priorities concurrently
- Experience in and passion for the power of analytics to inform and drive strategy and tactics and proven ability to generate insights from data make actionable recommendations and tenacity to implement
- Strong commercial acumen with experience in working on business/value cases that prove ROI
- Solutions-focused mindset
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
