Associate - Collections Consultant
Associate - Collections Consultant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Consultants in this role get to: Be the Point of Contact: Responsible to Manage inbound and outbound calls to recover from applicable/assigned accounts/costumer. Define Sutherland Reputation: Delivering an experience to every customer meeting Oportuns service standards. Consistently Deliver: Achieve all agreed KPIs. Keep Management Informed: Work pro-actively to ensure potential issues are escalated appropriately.
Qualifications :
Our most successful candidates will have: - Advanced English language skills (maintain an English conversation) - Negotiation Skills - Collection Skills - Able to work positively in a fast-paced changing environment - Ability to multitask and have excellent organizational skills - Sees through the eyes of the customer - Articulate bright and curious - Bachelor degree is a plus - Experience working in a customer-centric environment is a plus - Experience working in finances related field is a plus - Experience working in collections is a plus
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
