Night Manager
Night Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Take the Lead as Night Manager at Mercure Bridgwater
We are currently seeking a confident responsible and service-driven Night Manager to join our team. As Night Manager you will be responsible for the smooth operation of the hotel during overnight hours ensuring the safety comfort and satisfaction of our guests throughout the night (10pm-6.30am).
Key Responsibilities:
Oversee the hotels nightly operations ensuring all procedures are followed correctly
Welcome late arrivals and process night check-ins and check-outs
Conduct regular security checks of the building and public areas ensuring guest and staff safety at all times
Handle guest requests enquiries and emergencies professionally and efficiently
Prepare and reconcile daily reports balancing accounts and processing end-of-day procedures
Liaise with the Reception team to ensure a seamless handover to the morning shift
About You:
Previous experience in a similar night or front desk role within hospitality is preferred
Strong problem-solving skills and the ability to stay calm under pressure
Excellent communication and customer service skills
Highly organised with good attention to detail and numeracy skills
Ability to work independently and confidently make decisions overnight
IT literate; knowledge of hotel PMS systems an advantage (full training provided)
Successful candidates will undergo a basic DBS check (which we will pay for) which must be passed for probation to be successful.
Additional Information :
Were offering:-
Salary: 26582 / year (40h permanent contract)
Up to 4 Free nights in Accor Hotels for every year of your employment
Discounted rooms in all Accor Hotels Worldwide
Discounted rate at all Legacy Hotels
15% Off your final bill in every Accor Restaurant or Bar
35% Discount in all MPW Restaurants
Access to employee discount platform giving amazing discounts for hundreds of major companies including Supermarkets High street and Fashion stores Days out Staycations / holidays and (non-MPW) Restaurants and Takeaways.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
