Outsource IT Engineer L1
Outsource IT Engineer L1
Posted on :
17-06-2025
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1 Vacancy
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Job Description
Our esteemed client an established MNC is searching for a Outsource IT Engineer:
Job Responsibilities:
- Provide first-line IT support for end-users on hardware software and network-related issues for desktops laptops and peripherals
- Troubleshoot and resolve incidents via on-site and remote access channels
- Install configure and support cloud-based productivity tools (e.g. Microsoft 365 suite)
- Provide support for financial applications such as Bloomberg (installation and issue resolution)
- Assist with basic phone system administration including deployment and resetting
- Respond to general IT support requests including video conferencing setups and mobile email configurations
- Escalate complex issues when necessary and ensure timely resolution
- Be available to respond to urgent issues that may arise outside of regular working hours
- Support IT-related tasks and projects as assigned by the Manager or Management
Job Requirements:
- ITE or Diploma in Information Technology or a related field
- 1-2 years of hands-on experience in IT support preferably in a desktop support or technical support role
- Proficiency in Microsoft 365 (installation and troubleshooting)
- Familiarity with financial tools (e.g. Bloomberg) and basic telephony systems is advantageous
- Excellent troubleshooting and problem-solving skills
- Strong communication skills with a customer-focused mindset
- Ability to prioritize tasks and manage workload independently
- Comfortable working under pressure and meeting service level agreements (SLAs)
- Willingness to be flexible with working hours and provide support when required
Additional Information:
- Salary: Up to SGD 3000
- Working Location: Promenade
- Working Hours: 5 Days Work Mon to Fri 7 am to 4 pm
- 12 months Contract
For interested parties kindly click on APPLY NOW or send in your resume in MS Word format to
*We regret that only shortlisted candidates will be notified*
TSTAR Recruit Pte Ltd EA Licence No:22C1039 .Z EA Registration No.: R(SIA KAI SING)
Employment Type
Full Time
Key Skills
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