Senior Risk Specialist

PURPOSE AND OBJECTIVES

As one of the integral elements of SAPs corporate governance & compliance framework Global Risk & Assurance Services (GR&AS) is mandated to perform internal audits risk assessments and internal control assessments on behalf of SAPs CEO CFO Executive Board and the Audit Committee. GR&AS provides assurance and transparency to SAPs stakeholders about the overall financial strategic and operational health of the enterprise and its ability to be a best-run resilient and sustainable business.

The Field Risk Management (FRM) Organization with its Risk Managers systematically identifies assesses manages and monitors risks in the context of sales and services activities. The goal is to protect SAP from financial exposure harm of SAPs reputation or negative impact on customers trust. Risk Management creates risk awareness within the company and enables the business in informed decision- making to successfully achieve the companys goals as well as to ensure customer satisfaction.

The Risk Senior Specialist role within the Field Risk Management Organization at GR&AS involves overseeing and managing risk in SAP sales and services activities. This includes identifying and addressing potential risks that could affect the profitability and reputation of the organization. The role also involves supporting customers in successful SAP implementations by ensuring that risks are minimized and managed effectively. This may involve working closely with sales and service teams to develop risk mitigation strategies conducting risk assessments and promoting best practices for risk management within the organization. The Risk Senior Specialist plays a crucial role in safeguarding the success of SAP projects and maintaining positive relationships with customers. We are looking for a candidate who possesses a strong understanding of the sales process and service bid lifecycle. The ideal candidate will have knowledge of various customer industries including consulting pre-sales and support functions. This role requires expertise in navigating the sales process managing service bids and understanding the needs of diverse customer industries. A sound understanding of these areas is key for success in this position.

EXPECTATIONS AND TASKS

• Perform risk assessments with medium to high complexity

• Ensure adherence to global risk management processes guidelines and policies

• Provide high quality support to the business to ensure that risks are properly identified and managed

• Plan organize execute and coordinate risk management activities

• Conduct risk assessments for all risk relevant activities with focus on the sales and consulting Lines of Business for both Cloud and On-Premise solutions as well as country and Market Unit risk assessments for the local management team incl. legal tax general and operational risks

• Facilitate cross unit collaboration in risk management and risk mitigation

• Manage ongoing communication issues resolution and information-sharing with all relevant risk management stakeholders to ensure complete integrated and accurate risk handling and risk reporting

• Prepare risk reports follow up pro-actively on uncertainties and open issues leveraging the Global Risk Management network

• Promote awareness of risk management throughout the organization

• Provide training in risk management methodology and processes

• Build and maintain partnerships with key internal decision makers and with external risk & security management practitioners

• Contribute to the continuous improvement of SAPs risk management framework

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• University degree or equivalent in e.g. Business Administration Accounting/Finance IT/Computer Science or Law

• Solid overview of SAP products

• Ability to prepare and present reports with recommendations for management review

• Strong analytical skills and ability to assess relevance of information consolidate and prioritize

• Experience in working in intercultural teams including deal-support activities

• Knowledge of the core concepts in Finance and Sales and project management

• Develops and maintains fundamental network to collaborate effectively

• Works independently and collaboratively able to take responsibility for driving end-to-end projects

• Excellent communication and presentation skills on all management levels including C-Level

• Actively drives required changes and transformations

• Fluent in English (orally and written)

EDUCATION AND WORK EXPERIENCE

• Business experience preferred at SAP for example in Sales Consulting Services Custom Development Program Management F&A Commercial or similar

• Hands on experience in Cloud or On-Premise service delivery is an advantage

• Prior exposure to risk management process (bid process risk reviews etc.) is an advantage

• Sales process understanding

• Service Bid lifecycle knowledge

• Exposure and understanding of various customer industries (consulting pre-sales support functions etc)

• Experience in presenting and communicating to management level and cross-functional teams

• Experience with SAP product implementations and project standards is an advantage.