Receptionist
Receptionist
Posted on :
17-06-2025
Employer Active
1 Vacancy
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Job Description
Full-time
Description
Reports to the Firm Administrator
Major Function: Maintain a high level of client service while assisting clients in person or on the phone.
Nature & Scope of Responsibilities: The receptionist is responsible for greeting clients as they enter the office for managing the multi-line phone system and for a variety of tasks to support the firms operations.
Client service:
- Greet clients as they enter the office for meetings and to drop off or pick up items
- Secure client signatures on returns route workflows to client approval with Executive Assistant (GFR).
- Answer the multi-line phone system and transfer calls to the appropriate person
- Process incoming items from clients and get them to the correct place or person
- Process incoming return packages from PIC and ensure client contact for pick-up
- Monitor client packages to ensure prompt delivery based on IRS deadlines.
- Monitor conference rooms (outlook) to ensure availability for impromptu client meetings.
- Maintain an orderly cabinet with client pickup packages.
General:
- Daily scanning and electronic distribution of mail; distribution of mail that is not scanned. Date stamp mail.
- Monitor incoming faxes and distribute to appropriate person.
- Process outgoing faxes for staff as requested.
- Monitor incoming emails from the website and distribute to the appropriate person
- Place straggling information in red interoffice envelope and place on shelf in scanning area
- Fold and stuff client invoices for mailing twice a month
- Print labels for projects and staff requests
- Event planning for firm
- Check the conference rooms daily to ensure they are clean organized and ready for client and in-house meetings
- Maintain the gift cards for distribution
- Provide other administrative and operational support as needed.
Requirements
- Experience with multi line phone system
- Excellent verbal and written communication skills
- Attention to detail
- Ability to handle stress under pressure
- Experience with MS Office packages
Salary Description
$20-$23
Employment Type
Full-Time
Key Skills
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