About the role:
As a Sales Engineer at Samsara youd be part of a diverse group of technically minded folks working together to bring our unique connected operations technology to customers. Our daily customer engagements include conversations around logistics/supply chain management fleet management and maintenance strategies global asset management system integrations and regulatory compliance. This means a successful Sales Engineer at Samsara will develop a thorough understanding of IoT hardware and sensors hands-on installation/deployment scenarios carrier networks cloud infrastructure and third-party system integrations (via our open API) to ensure the proper technical solution is presented to our customers.
This is a unique opportunity for an aspiring Sales Engineer to support and grow a key market for Samsara in close collaboration with other areas of the business: Sales Marketing Product Management Technical Support and Customer Success.
This role can be office-based (Paris) or fully remote in France. This role requires travel up to 25% of the time.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
- You want to be with the best: Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role you will:
- Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT AI computer vision) meets the road of driving digital transformation for physical operations.
- Articulate to prospects how businesses like theirs use Samsara today to solve problems common to their industry.
- Deliver the work products that get deals done. Think discoveries demonstrations value assessments proof of concept implementations etc.
- Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example) and document them for your fellow SEs to use.
- Open the door for deeper entrenchment into accounts (integration upsell cross-sell) by becoming a consultant to your customers.
- Act as a liaison between Samsaras product and sales teams translating technical feedback and enrolling the right customers in our beta programs.
- Partner with sales executives to plan prepare and execute transactions in rapid sales cycles.
- Work in multiple levels of the technology stack.
- Support sales executives ad-hoc queries and emails.
- Build relationships with third-party partners such as software providers systems integrators and installation partners.
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- BS in Electrical Engineering Computer Science Mechanical Engineering Industrial Engineering or related discipline.
- 2 years experience working with customers in a pre-sales customer success or customer/product support capacity.
- Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management.
- Ability to explain complex technical concepts to non-technical audiences.
- Previous experience managing hardware and/or software product evaluations.
- Basic understanding of electronics and electrical systems.
- Experience with the following concepts: technical consulting cloud software cloud-connected hardware computer networking business systems integration automation and control systems.
- Fluent in French.
- Great time management and organizational skills to work on multiple accounts and projects at different stages.
An ideal candidate also has:
- MS in Electrical Engineering Computer Science Mechanical Engineering Industrial Engineering or related discipline.
- Work experience in task automation scripting and transferring data between systems using Bash Python JavaScript or equivalent language.
- Work experience building solutions leveraging open APIs.
- Understanding of vehicle diagnostic systems including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
- Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration home automation building things with Raspberry Pi Arduino etc.).
- Consistent track record of success selling complex technical solutions through strategic sales cycles.
- Knowledge of MEDDIC/BANT and/or Value Selling sales concepts.
- Experience working with product teams internally and feature request processes.
- Fluent in English.