Technical Writing Manager, East

Dataiku is The Universal AI Platform giving organizations control over their AI talent processes and technologies to unleash the creation of analytics models and agents. Providing no- low- and full-code capabilities Dataiku meets teams where they are today allowing them to begin building with AI using their existing skills and knowledge.

Position Overview:

We are seeking an experienced and dynamic Technical Writing Manager to lead a talented team of technical writers responsible for creating maintaining and enhancing high-quality learning material for our product and services. This role requires a leader who can balance strategic direction with hands-on execution managing a global team to deliver clear accurate and user-friendly content that meets the evolving needs of our customers and internal stakeholders.

As the Technical Writing Manager you will oversee the development of a broad range of documentation types including but not limited to user manuals knowledge base articles tutorials and in-product help. You will collaborate closely with the product team engineering and other key departments to ensure content is aligned with product goals and meets the needs of both internal and external users.

Key Responsibilities:

• Team Leadership and Development:

  • Lead a remote team of technical writers spread across the US and Europe.

  • Set team goals define priorities and manage resource allocation to ensure timely delivery of high-quality content.

  • Foster a collaborative and high-performing team culture through coaching feedback and professional development.

• Content Strategy and Roadmap:

  • Help define and drive the strategic direction for learning and knowledge content across various platforms (e.g. web in-product and learning management systems).

  • Work closely with product leadership to ensure documentation aligns with product releases customer needs and business goals.

  • Continuously evaluate and improve the quality and effectiveness of documentation integrating user feedback and analytics to refine content and delivery methods.

  • Oversee the creation and maintenance of documentation standards style guides and templates to ensure consistency accuracy and clarity across all documentation.

  • Implement and maintain tools and systems for content management version control and localization.

Qualifications:

• Education:

  • Bachelors degree in Technical Communication Computer Science Engineering Data Science or a related field (Masters preferred).

• Experience:

  • 3 years of experience in technical writing product documentation or curriculum development.

  • 3 years of experience in a management or leadership role overseeing technical writers.

  • Experience in SaaS technology

  • Experience in data science or AI-related industries is a plus

• Skills:

  • Exceptional writing editing and communication skills with a strong attention to detail.

  • Ability to communicate complex technical concepts to diverse audiences in a clear and concise manner.

  • Strong project management skills with the ability to prioritize multiple tasks and manage deadlines in a fast-paced environment using software such as Jira Shortcut or similar.

  • Proficiency with the docs-as-code approach including using git for version control and Python for automation documentation generation or scripting.

This role is ideal for someone with a mix of technical expertise leadership experience and a passion for documentation and knowledge sharing. If youre ready to lead a team in delivering high-quality user-focused documentation for a cutting-edge product wed love to hear from you!

The final compensation package for this role will be determined during the interview process and is based on a variety of factors including but not limited to geographic location internal equity education skill set experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataikus incentive compensation program.

Dataiku also offers comprehensive benefits including stock options medical dental and vision plans flexible spending accounts pre-tax commuter benefits a 401k company match paid vacations and sick leave paid parental leave employer paid disability coverage and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time.

What are you waiting for!

At Dataiku youll be part of a journey to shape the ever-evolving world of AI. Were not just building a product; were crafting the future of AI. If youre ready to make a significant impact in a company that values innovation collaboration and your personal growth we cant wait to welcome you to Dataiku! And if youd like to learn even more about working here you can visit our Dataiku LinkedIn page.

Our practices are rooted in the idea that everyone should be treated with dignity decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore we are proud to be an equal opportunity employment practices are based on business needs without regard to race ethnicity gender identity or expression sexual orientation religion age neurodiversity disability status citizenship veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring compensation benefits performance promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation please contact us at:

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