Supervisor, Patient Access
Supervisor, Patient Access
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Salary Not Disclosed
1 Vacancy
Job Description
Why ThedaCare
Living A Life Inspired!
Our new vision at ThedaCare is bold ambitious and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care lower costs and a healthier future for our patients our families our communities and our world.
At ThedaCare our team members are empowered to be the catalyst of change through our values of compassion excellence leadership innovation and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development accessible and transparent leadership and a commitment to work/life balance. If youre interested in joining a health care system that is changing the face of care and well-being in our community we encourage you to explore a future with ThedaCare.
Benefits with a whole-person approach to wellness
- Lifestyle Engagement
- e.g. health coaches relaxation rooms health focused apps (Wonder Ripple) mental health support
- Access & Affordability
- e.g. minimal or zero copays team member cost sharing premiums daycare
Summary :
The Supervisor Patient Access oversees the day-to-day operations of the registration units. Plans organizes directs and evaluates activities related to registration in collaboration with the manager of patient access. Is responsible for effective department operations ensuring requirements for quality service and value are met. Serves as a proactive catalyst for operational change and is instrumental in monitoring the quality and productivity of the department. Is responsible for all aspects of team member management and for creating a professional practice environment that focuses on all customers.Job Description:
KEY ACCOUNTABILITIES:
1. Is knowledgeable of registration policies and best practices state and federal laws and third party payer requirements associated with patient access activities. Holds the team accountable for adherence to them.
2. Assists in the development of and maintains general knowledge of revenue cycle functions.
3. Engages in activities that support people management including payroll employee performance reviews and resource scheduling.
4. Promotes and strengthens employee engagement.
5. Participates in process improvement patient satisfaction and workplace safety initiatives.
6. Develops and maintains interpersonal relationships with team members and customers.
7. Serves as back up to the manager patient access in their absence or at their direction.
QUALIFICATIONS:
Associates degree in a related field
Three years of experience in registration insurance or patient billing
Three years of leadership experience including leading work teams and/or projects
Preferred - Experience with registration functions in EPIC
This is a 24/7 department.
Scheduled Weekly Hours:
40Scheduled FTE:
1Location:
ThedaCare Regional Medical Center - Neenah - NeenahWisconsinOvertime Exempt:
YesRequired Experience:
Manager
Employment Type
Full-Time
