Escrow Assistant
Escrow Assistant
Posted on :
17-06-2025
Employer Active
1 Vacancy
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Job Description
Escrow Assistant
Responsibilities
- Sending title commitments curing title reviewing surveys preparing preliminary CDs helping clients on incoming calls and in office.
- Paperless office with high volume and fast paced environment. Experience in Ramquest Outlook FileScan and Dashboard a plus.
- Assisting the Escrow Officer in preparing files for closing.
- Order title work taxes HOA documents payoffs and any documentation needed for the file.
- Receipt contracts and deposit earnest money.
- Set up new files.
- Send out tile commitments taxes and wiring instructions to lenders agents and buyer and sellers.
- Answer phone calls and emails when Escrow Officer is not available.
- Assist in helping Escrow Officer with returning calls and emails.
- Promptly notifies marketing representative for contract pickups.
- Funding and shipping of files after closing.
- Policy preparation after closing.
- Assists marketing with projects as needed (mail outs etc.).
- Must be consistently on time for work each day and have dependable consistent attendance.
- Will be required to perform escrow tasks on the companys RamQuest system (training provided).
- Must be personable positive and a professional representative of the Company.
- Regular consistent attendance is required that could include attendance at after hour Company events.
- Ability to accept supervision.
- Ability to foster develop and maintain professional and collaborative working relationships. Must be able to get along with others i.e. peers supervisors outside customers and vendors.
- Ability to interact effectively and professionally with all levels of management employees and customers by email phone and in person.
- Ability to work overtime as requested and approved by supervisor.
- Perform other duties as assigned by supervisor.
Knowledge/Skills/Experience
- Experience in customer service clerical or administrative support work.
- Maintain courteous business-like composure use pleasant voice mannerisms and greeting when answering telephone and greeting customers.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to prioritize and handle multiple projects.
- Strong attention to detail and organizational skills.
- Proficient in Microsoft Office Suite and Outlook.
Physical/Mental Demands
- Must have a professional appearance and good customer service skills including conversing with all levels of management employees vendors and customers
- Ability to perform under pressure and be flexible with disruptions throughout the workday.
- Must be able to work approved and requested overtime by supervisor.
- Repetitive and continual typing motion is required.
- Sedentary work: Exerting up to 15 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects including the human body. Sedentary work involves sitting a majority of the time. Walking and standing are required occasionally.
Experience
- 1 - 3 years
Employment Type
Full-Time
Key Skills
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