Billing Assistant (They, She, He)
Billing Assistant (They, She, He)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Billing Assistant (They She He)
Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers offering on-demand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores.
We operate in more than 1500 cities across 25 countries.
We have a vision:To give everyone easy access to anything in their cities.
And this is where yourride starts
YOUR MISSION
We are looking for a world class and experienced customer service and billing professional to join the Order to Cash team within our Global Finance Operations Department in our HQ. As a Customer Service and Billing Assistant you will have full responsibility for the complete billing cycle for designated portfolios of accounts.
THE JOURNEY
- Generate invoices and payments accurately in a timely manner.
- Process credit and debit adjustments as necessary.
- Update and maintain billing records and master data when applicable.
- Ensure quality of accounting data by monitoring and implementing control checks.
- Collaborate closely and proactively with other departments & local teams; Resolve all billing and payment related inquiries within established SLAs.
- Maintain and update billing documentation thoroughly and accurately in accordance with department guidelines.
- Establish effective back-up support processes (cross-training and knowledge transfer) to ensure seamless support for all portfolio matters; ensure adequate coverage when out of office.
- Assist with reconciliations & support month-end-closing.
- Assist in the identification of process improvements.
- Other duties as assigned.
WHAT YOU WILL BRING TO THE RIDE
- Minimum 2 years experience in billings and/or Accounts Receivable
- Minimum 1 year experience in Customer Support
- Eye for detail and accuracy are imperative
- Highly organized and able to multiple tasks in a fast-paced environment
- Ability to work effectively under pressure and deadlines
- Ability to develop in a multicultural environment; a true team player
- Excellent organizational skills
- Analytical and problem-solving skills.
- Display initiative proactive and adaptable
- Hands-on experience with a world-class ERP systemSAP experience is a plus
- Advanced Excel proficiency SQL knowledge desirable
- Excellent English communication skills
Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there!Skills can be learned and embracing diversity is invaluable.
We believe driven talent deserves:
- An enticing equity plan *if applicable
- Top-notch private health insurance to keep you at your peak.
- Monthly Glovo meal benefits so you can test new features in our beta app (and to satisfy your cravings!)
- Discounts on transportation food and even kindergarten expenses or office-based nursery.
- Discounted gym memberships to keep you energized.
- The freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year. .
- Enhanced parental leave (*if applicable)
- Online therapy and wellbeing benefits
Well deliver anon-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.
At Glovo we trulyvalue diversityfor the positive impact it brings to our teams products and culture. Were dedicated to providingequal opportunities for talentfrom all backgrounds.
Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).
Delve into our culture by taking a peek at ourInstagramand check out ourLinkedinandwebsite!
Employment Type
Full Time
