Position: Program Manager
Location: Dublin Ireland
Work model: Hybrid
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Serve as the primary liaison for key stakeholders managing client relationships and daily operations.
- Define clear program goals aligned with business objectives communicating them to internal teams and external partners.
- Oversee the administration of performance targets incentive plans and commission structures in alignment with company and client expectations.
- Prepare and lead regular business performance reviews including executive-level presentations.
- Monitor and enhance sales team performance through quota management forecasting data analysis and metric tracking.
- Lead mentor and develop team members through structured performance management coaching and training initiatives.
- Foster team motivation by understanding individual drivers and aligning them with professional growth opportunities.
- Ensure timely execution of strategic plans performance milestones and critical deliverables.
- Optimize workforce management through effective hiring onboarding retention strategies and performance accountability.
- Collaborate cross-functionally with departments such as Business Intelligence Talent and Operations to achieve program outcomes.
- Identify and implement strategic initiatives to adapt programs to changing market needs and support team growth.
- Ensure compliance with employment policies local labor regulations and organizational standards.
REQUIREMENTS:
- Native/fluent in English with strong proficiency in both written and spoken communication.
- Minimum of 5 years of experience in a sales-driven environment; exposure to SaaS or technology industries is advantageous.
- At least 3 years of leadership experience managing individuals or teams.
- Proven ability to manage stakeholder relationships and client engagements.
- Strong record of achieving or exceeding sales targets; experience managing hybrid or remote teams is a plus.
- Skilled in analyzing sales data and leveraging insights to improve performance.
- Proficient in using CRM systems and sales enablement tools.
- Collaborative mindset with a track record of working effectively across departments.
- Excellent communication skills with experience delivering presentations to teams and executive stakeholders.
- Demonstrated ability to coach others in a structured sales process to improve team outcomes.
- Solid understanding of project management principles including time management and milestone tracking.
- Familiarity with budget oversight and managing program-related financials.
OFFER:
- Structured training & career development plan
- Education reimbursement
- Comprehensive VHI cover
- Personal hardship loan
- Mental health and 24/7 employee assistance program