Head of Product, Platforms

Get to know the Role.

We are looking for a visionary and results-driven Head of Product to lead the strategy development and delivery of core platform capabilities in the domains of Trust Identity Compliance Safety Content Moderation and Customer Support.

You will be responsible for shaping the product vision driving innovation and leading a large cross-functional team to build scalable intelligent and trustworthy platform services that power all of Grabs business lines including our ecosystem digibanks (GXS GXB Superbank).  

Key Responsibilities

• Define and Own Platform Strategy: Develop and execute a clear product vision and multi-year roadmap for platform services across Trust Identity Compliance Safety and Content Moderation.
• Drive Customer-Centric Innovation: Leverage the latest in AI and tech advancements to transform user experiences automate decision-making and increase efficiency.
• Lead at Scale: Lead and inspire a high-performing cross-functional team of more than 150 product managers engineers designers and data scientists across multiple geographies.
• Trust and Identity Domain Leadership: Bring domain expertise in risk detection fraud prevention transaction and content monitoring secure onboarding and authentication especially in digital marketplaces financial services and digital banking.
• Stakeholder Collaboration: Collaborate effectively with other product and business teams including our sister companies to deliver win-win outcomes. 
• Data-Driven Execution: Champion data-informed decision making leveraging insights to prioritize initiatives and measure impact

Qualifications :

• At least 10 years of product management experience with at least 5 years in a senior leadership capacity.
• Proven track record in building and scaling risk and trust products within complex financial services or fintech environments would be ideal.
• Experience managing large teams (>100) ideally in matrixed multicultural environments.
• Demonstrated success in leading AI-driven platform innovation preferably including real-world applications of agentic or autonomous AI agents.
• Deep understanding of identity management systems fraud detection content moderation and safety frameworks.
• Strong strategic thinking product sense and technical fluency comfortable engaging with engineering leaders on architecture and execution.
• Excellent stakeholder management and communication skills with the ability to influence at the executive level.
• Passion for Grabs mission to drive economic empowerment in Southeast Asia.

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique. 

Remote Work :

No

Employment Type :

Full-time