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Job Description:
Why Choose Us
Joining the American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped communities made whole and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good youll have mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing mission thats bigger than all of us. As you care for others youre cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
WHERE YOUR CAREER IS A FORCE GOOD:
Key Responsibilities:
Assist in developing and supporting established strategic direction for recruitment efforts of assigned district to ensure achievement of assigned collection goals and organizational objectives.
Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal.
Oversees the implementation of recruitment plans and programs among assigned staff to ensure achievement of collection goals.
Working with department and regional leadership plan overall recruitment methodology for assigned district to assure effective donor group and volunteer development and chapter support with input from recruitment staff participating chapters and Board and Committee members.
Ensure the implementation of region division and national recruitment programs designed to meet particular needs (e.g. blood type distribution holidays etc.) to ensure the availability of blood products when and where they are needed.
Ensure the timely implementation of region division and national directives and adherence to standard operating procedures including appropriate staff training to comply with national federal or other regulatory requirements.
Monitors evaluates and adjusts donor scheduling donor flow and customer service issues in collections operations in collaboration with Collections District Manager to enhance the donor experience to contribute to achievement of organizational goals.
Performs periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity in support of organizational goals. Assists region management with budget planning and monitoring to assure sufficiency and efficiency utilization of financial resources to achieve stated collections goals.
Develop and supervise assigned staff in accordance with human resources policies including performance evaluations disciplinary actions and hiring and firing decisions to enhance success of operations and minimize turnover.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.
WHAT YOU NEED TO SUCCEED:
Bachelors degree in marketing sales communications or equivalent combination of related education and experience required.
Minimum five years related experience including three years management experience required.
Knowledge of group dynamics direct sales customer maintenance techniques negotiation skills and the ability to effectively implement programs is required.
Excellent organizational skills and the ability to handle multiple priorities effectively assimilate information quickly analyze problems and implement appropriate solutions are required.
Must have the ability to work independently while developing a functioning team among subordinates.
Excellent verbal and written communication skills including training presentation and negotiating skills is required.
A current valid drivers license and good driving record is required. Ability to work on a team.
May be required to travel to sites throughout the Red Cross organization.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE:
Masters degree preferred.
Sales Experience
Donor Recruitment Experience
BENEFITS FOR YOU:
As a mission-based organization we believe our team needs great support to do great work. Our comprehensive package includes:
Medical Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short Long Term
Service Awards and recognition
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers San Diego Fair Chance Ordinance the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps the federal agency that brings people together through service and its partners the Peace Corps AmeriCorps Alums National Peace Corps Association and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering Visit to learn more including our most-needed volunteer positions.
To view the EEOC Summary of Rights click here: Summary of Rights
Required Experience:
Manager
Full-Time