Packaging TPM, Experience Design

About Ring
Since its founding in 2013 Ring has been on a mission to make neighborhoods safer. From the first-ever video doorbell to the award-winning DIY Ring Alarm system Rings smart home security product line as well as the Neighbors app offer users affordable whole-home and neighborhood security. At Ring we are committed to making home and neighborhood security accessible and effective for everyone -- while working hard to bring communities together. Ring is an Amazon company. For more information visit . With Ring youre always home.

Role
Ring is looking for a Packaging Technical Program Manager (Pkg TPM) to support the Experience Design (XD) team throughout the New Product Introduction (NPI) and Sustaining packaging development process. This includes schedule creation and coordination with inter-disciplinary teams to ensure packaging structure and artwork is developed and approved on-time. In addition to kicking off the NPI packaging development which includes a workback schedule for structural development testing and builds (i.e. pack outs) the role requires Contract Manufacturer (CM) support for build validation as well as Packaging Supplier support for structure development.

This role will require working closely with global cross-functional team members (e.g. Packaging Engineering Global Commodity Management Industrial Design Marketing Product Management Go-to-Market Operations Logistics Technical Program Management). The Pkg TPM will oversee key aspects of product packaging via structural design execution test and delivery; while motivating cross-functional teams to deliver the product(s) as per the program requirements. Process development and improvement are also key aspects of this role.



Key job responsibilities
Maintain close communication with Asia and US Engineering teams to ensure effective collaboration
Collaborate with engineers to structure and release packaging engineering components within Agile including BOM changes within the respective xVT builds and sustaining
Support XD team in establishing full retail packout BOMs and the supporting logistics data required
Help connect the XD and Configuration Management teams; documenting and improving processes to facilitate scaling.
Standardize packaging BOMs and part numbers
Ensure Revision Change Orders (RCOs) clearly explain reasons for changes and alert required users
Develop and release reverse logistics print on demand label artwork


A day in the life
You will work across multiple organizations within Ring to ensure packaging bills of materials and components are set up correctly for internal and external partners enabling as single source of truth for packaging information for manufacturing and procurement. The process to release parts and any changes to those will be one of the first areas to focus on improving the process on behalf of the Ring XD team identifying opportunities to streamline and increase quality of information. This role will be quite flexible and will evolve throughout the time working with our cross-functional teams. Youll also have the opportunity to get creative in documenting the print on demand label artwork for our reverse logistics programs.

About the team
Ring Blink Key Sidewalk (RBKS) Design is a collaborative multi-disciplinary organization of designers engineers writers researchers product managers and program managers working together to bring the RBKS product vision to life. We enjoy what we do have big ideas and tackle complex problems by taking risks that drive global solutions. In every work stream we immerse ourselves in insights and invent on behalf of our customers. We brainstorm scenarios they will benefit from and solutions to pain pointscrafting innovative products that aim to connect the physical and digital customer journey.

- 3 years of technical product or program management experience
- 3 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Experience in global contract manufacturing environment

- 3 years of working directly with engineering teams experience
- Experience in working with local and international packaging suppliers ODM and OEM

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114500/year in our lowest geographic market up to $197800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.