Principal Product Manager - Tech, Software Services
Principal Product Manager - Tech, Software Services
Posted on :
16-06-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 161900 - 279900
Vacancy
1 Vacancy
Posted on :
16-06-2025
Job Description
At eero our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the cross-functional team spanning hardware software and manufacturing develops advanced Ethernet switching and gateway products alongside state of the art security features to complement our award-winning mesh WiFi systems. As an Amazon company we combine the best of startup culture with the resources and stability of one of the worlds leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and were looking for you to join us in shaping the future of the connected home.
As a Product Manager you will lead ideation strategy execution and cross-functional communication for eeros software services targeted at partners and businesses.
You build products that deliver delightful and exciting connectivity that is simple and accessible for all users.
You will study how our end-customers use wireless technologies and software in their homes businesses enterprises or communities and craft features that elevate the experience of interacting with them. Some days you will work on cross-functional high-level strategy. On others you will be working with customer support to quickly resolve incidents in the field or collaborating with engineering into feature implementations/workflows. You will dig into details with our UX designers and engineers to build the right product for your customers and
- Obsess over the customer experience.
- Drive what matters. You never lose sight of the critical path and can inspire others to follow it.
- See around corners. You are proactive not reactive. You recognize long-range risks and know how to mitigate them. You may even be part psychic.
- Foster collaboration. A great team can do anything. You know how to build trust and mediate disputes between cross-functional teams. You relentlessly communicate and encourage collaboration.
- Curious. You get excited about things you dont know. You ask lots of questions and go searching for answers. Geeking out is part of what makes it fun to come to work.
- Believes in the scientific method. You have the ability to analyze information and thrive at making data-validated hypothesis-driven experiment-tested decisions.
Key job responsibilities
You have excellent business acumen customer obsession technical savvy curiosity confidence and drive.
What youll do:
- Focus on the customer. Identify key customer pain points needs and experience.
- Define. Define the eero setup experience app workflows customer experiences and execute against it.
- Plan. Work cross-functionally to unify plans and align priorities schedules and resourcing.
- Build. Define user stories write specs and product requirements to solve partner customer pain points.
- Measure. You are in charge of defining success metrics and making sure our initiatives move the needle on the metrics you set.
- Learn and iterate. After we launch each feature/optimization into the world we learn from our users behavior and use that behavior to drive iterations.
- Optimize. Identify opportunities to use data and customer research to influence support and execute on our growth and engagement strategies.
- Coordinate. Prioritize features across our software stack web mobile APIs eero hardware. Work broadly across design engineering sales BD and the rest of the PM org to manage requests and plan your sprints.
About the team
Interested in exploring career opportunities with eero
- Visit our careers page to view all open positions: Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management
- Bachelors degree in computer science engineering analytics mathematics statistics IT or equivalent
- Knowledge of SaaS Enterprise Networking System Design and Technical Architecture
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies business analysis or process improvement
- 10 years of technical product or program management experience
- MBA preferred
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161900/year in our lowest geographic market up to $279900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
As a Product Manager you will lead ideation strategy execution and cross-functional communication for eeros software services targeted at partners and businesses.
You build products that deliver delightful and exciting connectivity that is simple and accessible for all users.
You will study how our end-customers use wireless technologies and software in their homes businesses enterprises or communities and craft features that elevate the experience of interacting with them. Some days you will work on cross-functional high-level strategy. On others you will be working with customer support to quickly resolve incidents in the field or collaborating with engineering into feature implementations/workflows. You will dig into details with our UX designers and engineers to build the right product for your customers and
- Obsess over the customer experience.
- Drive what matters. You never lose sight of the critical path and can inspire others to follow it.
- See around corners. You are proactive not reactive. You recognize long-range risks and know how to mitigate them. You may even be part psychic.
- Foster collaboration. A great team can do anything. You know how to build trust and mediate disputes between cross-functional teams. You relentlessly communicate and encourage collaboration.
- Curious. You get excited about things you dont know. You ask lots of questions and go searching for answers. Geeking out is part of what makes it fun to come to work.
- Believes in the scientific method. You have the ability to analyze information and thrive at making data-validated hypothesis-driven experiment-tested decisions.
Key job responsibilities
You have excellent business acumen customer obsession technical savvy curiosity confidence and drive.
What youll do:
- Focus on the customer. Identify key customer pain points needs and experience.
- Define. Define the eero setup experience app workflows customer experiences and execute against it.
- Plan. Work cross-functionally to unify plans and align priorities schedules and resourcing.
- Build. Define user stories write specs and product requirements to solve partner customer pain points.
- Measure. You are in charge of defining success metrics and making sure our initiatives move the needle on the metrics you set.
- Learn and iterate. After we launch each feature/optimization into the world we learn from our users behavior and use that behavior to drive iterations.
- Optimize. Identify opportunities to use data and customer research to influence support and execute on our growth and engagement strategies.
- Coordinate. Prioritize features across our software stack web mobile APIs eero hardware. Work broadly across design engineering sales BD and the rest of the PM org to manage requests and plan your sprints.
About the team
Interested in exploring career opportunities with eero
- Visit our careers page to view all open positions: Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management
- Bachelors degree in computer science engineering analytics mathematics statistics IT or equivalent
- Knowledge of SaaS Enterprise Networking System Design and Technical Architecture
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies business analysis or process improvement
- 10 years of technical product or program management experience
- MBA preferred
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161900/year in our lowest geographic market up to $279900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Staff IC
Employment Type
Full-Time
Key Skills
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