Director of Operations Planning
Director of Operations Planning
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Job Description
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S. Canada and Mexico and weve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love enable content publishers to build and monetize large audiences and provide advertisers unique capabilities to engage consumers.
From your first day at Roku youll make a valuable - and valued - contribution. Were a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku seeks an experienced and visionary Director of Business Planning to lead and optimize supply chain and planning functions driving process efficiency and digitization. Based in Austin TX this role is critical to ensuring seamless integration between product development procurement sales and logistics. The ideal candidate will have a proven track record of transforming planning organizations driving cross-functional collaboration and implementing digital solutions to deliver customer-centric strategies that enhance market penetration and drive margin expansion. This role will manage teams in the U.S. and China.
What youll be doing
Strategic Leadership:
- Develop and implement a comprehensive finished goods and material planning strategy aligned with Rokus growth objectives.
- Lead the cross-functional Sales and Operations Planning (S&OP) process driving collaboration across Operations Sales Finance Product and Accounting.
- Focus on strategies that enhance market penetration and support margin expansion while maintaining operational efficiency.
Forecast Accuracy & S&OP Process Development:
- Build and continuously improve demand forecasting capabilities to enhance accuracy and alignment with market trends and customer needs.
- Administer the data collection process for the sales forecast providing validation tools to Sales Management to ensure accuracy.
- Develop a robust cross-functional Sales and Operations Planning (S&OP) process to integrate sales finance logistics and operations for effective decision-making.
- Develop dashboards and identify and implement digital solutions to automate planning and the overall Sales and Operations Planning (S&OP) function.
Customer-Centric Approach:
- Drive Collaborative Planning Forecasting and Replenishment (CPFR) activities with the Sales team and customer base.
- Engage with customers to align forecasts improve demand sensing and optimize supply capabilities.
- Embed a customer-first mindset in planning processes to exceed customer expectations.
Cross-Functional Engagement:
- Partner with Sales Finance Product and Accounting to create demand-driven supply strategies achieve financial planning goals and support shipment targets.
- Collaborate with logistics to improve supply chain responsiveness and delivery performance.
- Collaborate with Enterprise Engineering to identify and implement digital solutions to automate the planning and S&OP functions.
Inventory & Fulfillment Optimization:
- Oversee inventory levels in a cross-functional manner with sales and logistics ensuring quarterly targets are met and drive continuous improvement in predictability and flexibility.
- Maintain real-time Available to Promise (ATP) reporting and oversee product allocation processes.
- Provide ongoing reporting on inventory availability and quarter-ending goals.
Operational Excellence:
- Oversee planning processes including demand forecasting supply planning and inventory management to optimize production and minimize risks.
- Drive cost optimization while maintaining quality and delivery standards.
- Establish and monitor key performance indicators (KPIs) to ensure performance targets are met or exceeded.
Digital Transformation & Process Optimization:
- Ensure alignment of data lakes and data flows across Roku.
- Design and implement dashboards KPIs and reporting tools to provide actionable insights and support data-driven decision-making.
- Develop detailed roadmaps to transition from manual processes to scalable automated solutions.
- Identify evaluate and implement advanced digital tools and systems to enhance planning and supply chain operations.
- Leverage advanced technologies to improve data accuracy visibility and decision-making capabilities.
Supplier and Risk Management:
- Establish and nurture relationships with key suppliers and manufacturing partners.
- Develop cross-functional contingency plans to mitigate risks related to supply chain disruptions component shortages and market fluctuations.
Team Development:
- Build and mentor a high-performing team fostering a culture of innovation accountability and collaboration.
- Encourage cross-functional problem-solving and provide coaching training and career development opportunities.
Were excited if you have
- Bachelors Degree in Business Supply Chain Management Engineering or a related field; MBA or advanced degree preferred.
- Minimum of 10 years in supply chain material planning and S&OP leadership roles preferably in the technology consumer electronics or hardware industry.
- Strong background in demand forecasting S&OP development and supply chain optimization. Experience in compliance with Sarbanes-Oxley Act (SOX) regulations. Proven success in driving organizational transformation and implementing digital tools.
- Exceptional analytical and problem-solving capabilities. Collaborative flexible and resourceful with a customer-centric focus. Strong leadership and communication skills to align cross-functional teams.
- A collaborative mindset with a proactive solution-oriented approach. A bias for action with accountability. A history of driving automation and continuous improvement. Enjoys a fast-paced data-driven environment. Solutions-oriented and gets things done. Stays calm and focused when facing sudden shifts and disruptions in the supply chain.
- Clear and professional communication skills especially in customer executive and board-facing situations.
- Willing to travel 30% of the time. Primarily to San Jose CA and Shenzhen China.
- Willing to lead calls with the China-based team 3x to 4x per week which may require early or evening calls to accommodate the time difference.
#LI-SR2
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical dental and vision) life accident disability commuter and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. Its important to note that not every benefit is available in all locations or for every role. For details specific to your location please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the companys success rather than their own. We try to surround ourselves with people who are great at their jobs who are easy to work with and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. Were independent thinkers with big ideas who act boldly move fast and accomplish extraordinary things through collaboration and trust. In short at Roku youll be part of a company thats changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers which itself is a two-part idea. We come up with the solution but the solution isnt real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation one that has served us well since 2002.
To learn more about Roku our global footprint and how weve grown visit providing your information you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.
Required Experience:
Director
Employment Type
Full Time
