Senior Investor Relations Administrator (Retail Alternatives)
Senior Investor Relations Administrator (Retail Alternatives)
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$ 57000 - 72000
1 Vacancy
Job Description
About Citco
Citco is a global leader in fund services corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration we deliver end-to-end solutions and exceptional service to meet our clients needs.
For more information about Citco please visit
About the Team & Business Line:
Retail Alternative Funds is Citcos key growth area and is a focus to extend our service offering into the registered fund space for our alternative asset clients. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
As a core member of our Fund Accounting Registered Funds team you will be working with some of the industrys most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.
Responsibilities
Your Role:
You will provide daily support to our clients and their investors distributors and third parties by performing the following tasks in a proactive and customer centric manner:
Review subscription agreements
Follow up with investors on missing documentation
Complete KYC and AML on investors
Carry out investor transfers and name changes
Maintain electronic and physical investor records
Maintain bank accounts for funds assigned
Prepare daily cash reconciliation for various accounts
Produce Statements Distributions and correspondence
Update all contacts information in all systems
Assist with the appropriate handling of fund manager and investor calls
Qualifications
About You:
You have 2-4 years experience in customer service preferably within the financial services area
Bachelors Degree in Business or related field
Demonstrated strong client relationship experience
Ability to manage multiple tasks and projects
Possess excellent communication skills both oral and written
Proficient with all MS Office applications.
Salary Range: $57000 - $72000 USD annually
Our Benefits
Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role experience skillset market conditions etc. Furthermore qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical dental and vision coverage short and long-term disability benefits a retirement savings plan tuition reimbursement mental health and wellness support parental leave and more. Additional details about our total rewards package will be shared during the hiring process.
At Citco we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength fostering innovation mutual respect and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you please let your recruiter know.
As an equal opportunity employer Citco adheres to making all employment and personnel decisions without discriminating based on race color creed religion sex physical disability mental disability age marital status sexual orientation citizenship status national or ethnic origin or any other protected status. We believe that an inclusive workforce not only enriches our company but also drives us towards greater success.
Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization.
Required Experience:
Senior IC
Employment Type
Full-Time
