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Executive Assistant

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Job Location drjobs

Baltimore County, MD - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Introduction


When you join the Maryland Department of Human Services (DHS) you join a team of more than 5000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year. We do this by providing economic support preventive services and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland we leave no one behind.

GRADE

14

LOCATION OF POSITION

Baltimore CountyChild Support Administration
211 Schilling Circle Suite 102
Hunt Valley MD 21031

Main Purpose of Job

This position offers crucial support to the Director and Deputy Director by managing and coordinating various administrative responsibilities. These include the creation of reports and statistics ensuring excellent customer service assisting with personnel matters and overseeing other operational functions.

The role also involves actively participating in the development of policies procedures and performance standards aimed at enhancing the quality and effectiveness of our service delivery. Furthermore this position is responsible for establishing and monitoring procedures to guarantee compliance with Federal Legislative and Department of Human Services fiscal/program audits.

The incumbent will exercise independent judgment while operating under the guidance and supervision of the Director.

POSITION DUTIES

  • Prepares updates and monitors Baltimore County Child Support Administration (BCCSA) reports constituent service complaints and customer service queries.
  • Maintains and organizes BCCSA documents records and files relevant to the offices operations. Ensures the correct filing retrieval and confidentiality of sensitive information.
  • Assists with managing the offices daily operations such as meeting scheduling appointment coordination and calendar management for the director and deputy director.
  • Organizes and plans meetings conferences and other activities for the director and deputy director.
  • Prepares agendas collects necessary resources and distributes them to participants.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered and to appear on the list of people eligible for hire. Please read all requirements before applying.


Education:Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30credit hours from an accredited college or university foroneyear of the required experience.

2. Candidates may substitute the possession of a Bachelors degreefrom a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that includedregular use of independent judgment and analysis in applying and interpreting complex administrative plans policies rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the requiredexperience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year of experience utilizing Google workspace.
One year of experience utilizing Microsoft Office Suite computer software.
One year of experience working a caseload.
One year of experience handling customer escalations.

LICENSES REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operators license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. Successful candidates will be placed on the eligible (employment) list for at least one year.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

If you are in State service and are a promotional candidate your salary will be determined in accordance with State of Maryland guidelines.

EXAMINATION PROCESS

The assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.

For education obtained outside the U.S. a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

It is imperative to list all computer and software experience on your application pertaining to your jobduties.

BENEFITS

FURTHER INSTRUCTIONS







Employment Type

Full-Time

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