Front Desk Reception - Lead Concierge

Front Desk Reception / Lead Concierge- Large Luxury Independent Living Community

We are seeking a happy outgoing reliable and confident Front Desk Lead Concierge to join our operations team at a brand new senior living community inEdmonds Washington. Come join a team of dedicated smart and caring professionals as they work together to care for our residents and provide them with a care-free lifestyle. The Front Desk Concierge must be highly focused on customer service and posses administrative expertise with a concentration on details.

Who we are

Our supreme goal is to do and be the best in all we undertake and to provide a Stellar life for our residents their families and our employees. -Evrett Benton CEO

If you are looking for a company and team that understands the value of people then look no further!

Stellar Senior Living is a premier independent assisted living and memory care provider in the Western United States. Founded in 2012 we have experienced consistent growth adding senior living communities to our family each year. We continue to grow and are looking for top talent to join our team and continue the journey with us.

Our beautiful 6-story Edmonds community boasts 127units - built for the active modern ager. We are prepping to open! You will take pride in being on the opening team setting up our front desk area employee lounge and assisting our Business Office Manager with a variety of administrative tasks.

What we offer

• Competitive salary ($20.00-$25.00 per hour).
• Benefits include medical dental vision Paid Time Off program holidays 401k and more!!!
• Agrowing company with opportunities for advancement
• Company sponsored training tuition reimbursement and other learning opportunities
• Free meals each shift
• Full-Time position. Possibilityfor 4/40 in the future.

Job Description

The Front Desk Reception Concierge Lead performs all reception and clerical duties including phones greeting guests and residents mail management data entry and triage complaints. As the face of the company the successful candidate will be polished professional approachable friendly and compassionate with outstanding people skills. Must have a clear understanding of professional communications. Will play a lead role with oversight to other concierges. Will continually provide white glove service to residents guests and team members.

Responsibilities

• Greet residents and visitors with a positive helpful attitude whilebuilding relationships
• Financial tracking and input
• Problem solving while remaining calm
• Assist Executive Team with a variety of administrative tasks
• Answer phones in a professional manner
• Sets the highest standards for positive customer relations
• Participation in team meetings
• Assists with scheduling of activities and transport
• Participates in training others when appropriate

Qualifications

• 3 years prior experience as a receptionist or related field highly preferred
• Exceptional Windows platform applications: Excel Word Power Point
• Can think on their feet and solve problems
• Ability to pivot tasks quickly
• Supervisory skills
• Multi-tasking guru ability to organize multiple duties simultaneously
• Remains calm under stress
• Excellent verbal and written communication skills
• Ability to step up as needed and think on your feet
• Presentable and polished demeanor
• Working knowledge of Canva and CRM systems.

If you are the right candidate then we definitely want to hear from you! To apply click the Apply button. Please include a cover letter! You may add it to the fist page of your resume.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

As part of Stellar Senior Livings continued efforts to maintain a safe environment for all employees residents families and visitors Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination as well as any subsequent booster doses as recommended by the Centers for Disease Control and Prevention (CDC). To facilitate and further encourage COVID-19 vaccinations Stellar periodically organizes onsite vaccination clinics at its various locations. Stellar employees are not required to be fully vaccinated for COVID-19 as a condition of employment.