Service Writer / Advisor
Service Writer / Advisor
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Job Description
PAPE MACHINERY INC. AGRICULTURE & TURF DIVISION
DONALD OR
SERVICE WRITER / ADVISOR:
Do you love working with a wide variety of people building relationships with customers and solving problems Can you adapt to changing priorities and balance several projects at once If so we want to hear from you! Pape Machinery the premier capital equipment dealer in the West is looking for a Service Writer to join their team in Donald OR.
At Pape you can count on us to heavily invest in your career through training resources and support. We want to see you grow your skill set and experience and in turn provide excellent compensation work-life balance and benefits for you and your family. Come join our team!
WHAT YOULL DO
As our Service Writer you will ensure that all service department work orders are opened maintained proofed and closed in the most efficient way possible all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders assist in shop workflow check in equipment for repairs and assist customers. To thrive in this role you must love working in a team be customer service focused and have a winning attitude.
This team member will work Monday- Friday plus rotating Saturdays during the busy season (March - October).
WHAT YOU NEED:
- Familiarity with Outlook Word Excel and the ability to learn new computer programs.
- Excellent customer relations and communication skills- This team member will work with customers mechanics and other store personnel.
- The ability to both delegate and take
- Ability to perform at a high level in a fast-paced and team-oriented environment.
- Mechanical aptitude and familiarity with the agriculture industry.
Compensation: $22.67-32.87/hr (Depending on Experience)
Why work for Pape:
- Competitive pay based on your skills training and experience level.
- Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 40 hours of Sick Leave and 7 paid holidays each year. Pap vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
- Advancement Pape is a dynamic growth-oriented organization with a focus on promoting from within.
- Stability and reputation Pape is a family-owned fourth-generation company with over 160 locations over 4500 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
- Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape Group maintains a drug-free workplace and as such requires candidates to successfully pass a pre-employment drug test.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
