Applicants must meet minimum qualifications at the time of hire.
- Applicants must possess a bachelors degree at time of hire
- Previous experience providing student support and engagement on a college campus is required.
- Education Masters degree in higher education student affairs counseling human services or related field is preferred.
- Experience working in residence life at an institution of higher education is a plus.
- Strong candidates will have experience with crisis response and serving on-call
- Experience supervising paraprofessional experience is highly desirable.
- Excellent candidates will have experience working with a residential engagement model
- Experience of using student development theory is preferred.
UCCS is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
In accordance with the Equal Pay for Equal Work Act UCCS does not discriminate based on sex in our employment or compensation practices.
Resident Director
Resident Life and Housing
Elevate Your Career at UCCS: Innovate Inspire and Impact in the Rockies!
Who We Are
The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence research and community engagement and is actively seeking a Resident Director to join our team! UCCS is committed to academic excellence professional development and fostering an environment that supports innovation and student success.
At the base of the Rocky Mountains Colorado Springs is captivated by its stunning landscapes making it a paradise for nature lovers. This city is more than its scenery a mosaic of history arts and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth an exceptional setting for both career and lifestyle.
Salary/Pay Range:$48803 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.
Work Location: On-site live-in
Benefits at a Glance
At UCCS our employees are our most valued asset. Were proud to offer:
Generous Time Off: Enjoy 22 vacation days 10 sick days paid parental leave 13 recognized holidays and provisions for bereavement jury duty and FAMLI Leave.
Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost including a yearly mental health visit. Plus benefit from affordable dental vision plans and competitive prescription drug prices.
Financial & Retirement Benefits: Take advantage of our health savings flexible spending accounts and life and disability insurance. Plan for your future with our retirement options.
Further Your Education: Avail twelve waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage we prioritize well-being and holistic development.
Want to know your total compensation Use our calculator to get the complete picture!
Summary
The University of Colorado Colorado Springs (UCCS) on-campus residential housing offers students two distinct Villages (Alpine and Summit) encompassing five unique Neighborhoods (North Side Neighborhood Alpine Apartments Peak View Neighborhood Summit Central Neighborhood and MonKeyRidge Neighborhood) that are home to the full spectrum of UCCS students. Establishing life-long friends connections and memories is what makes on-campus living an integral part of the UCCS Mountain Lion experience.
The Resident Director (RD) is a full-time live-in highly visible professional staff member who in collaboration with fellow staff members campus partners and residential students is responsible for cultivating and maintaining a supportive engaged and thriving residential community. Under the supervision support and general direction of the Assistant Director of Residence Life the RD will directly supervise coach and support up to 15 student Resident Assistants (RA). The RD oversees daily operations for multiple buildings in an assigned area on campus however all RDs have an instrumental role in creating a vibrant residential experience for all residents that promotes student belonging engagement human potential and student success. With a focus on relationship-building proactive communication teamwork and initiative the RD team is essential in shaping a welcoming and caring living environment that enhances the overall student experience at UCCS. The position is required to live on campus with frequent evening and weekend responsibilities that support the Resident Assistants (RA) and residential students. The live-in requirement ensures that the RD plays a pivotal role in crisis management and on-call support contributing to the safety and well-being of the residential community. Rotational on-call responsibilities for up to 1500 residents is required.
Essential Functions
The duties and responsibilities of the position include but are not limited to:
Community Development and Student Support
- Cultivate and maintain a positive living environment that supports academicachievement personal growth engagement belonging and retention
- Support development and delivery of an engaging and enriching residentialexperience tailored to the specific demographics of the residential populationassigned to the RD and their staff of RAs
- Promote and facilitate residents personal development through programmingworkshops and one-on-one interactions that foster a sense of community andbelonging
- Educate staff and students on policies and procedures and how to respect therights of others through community standards
- Encourage resident involvement in events programs and leadershipopportunities
- Maintain a high degree of visibility for all residents and members in thecommunity
- Provide individual support to residents addressing their personal academic andsocial concerns
- Coordinate responses including coaching and modeling for the RA staff toroommate conflicts personal crises and other concerns including mediatingconflicts among residents and enforcing community standards
Resident Assistant Supervision and Development
- Coach train evaluate and support Resident Assistants (RA) to become effectiveleaders through 1:1 meetings coaching discussions small groups and staffmeetings
- Provide leadership to RAs in setting goals for the year monitor workperformance for accuracy and completeness in accordance with department anddivisional goals and objectives and ensure compliance with establishedResidence Life policies and procedures
- Conduct RA performance evaluations on a regular basis and during the annualdepartmental evaluation process
- Engage in accountability practices to ensure RAs meet performanceexpectations and maintain GPA and credit hour requirements
- Provide RAs with guidance about university policies procedures and resources
- Utilize departmental resources for ongoing development and training
- Recognize and praise RAs for strong performance and significant achievements
Emergency and Crisis Response
- Serve on an on-call 24-hour duty rotation. Provide crisis management supportand intervention which may be required on weekends at night etc. Respond toadditional emergency situations as necessary
- Develop knowledge of campus and community resources to ensure timely andefficient referrals when appropriate
- Refer all mental health concerns to appropriate resources such as the WellnessCenter and maintain thorough documentation
- Utilize the CARE Team as a resource and for appropriate referrals
- Consult with leadership when appropriate and follow pro-staff on callprotocols/guidance when responding to situations and circumstances
- This position is a Campus Security Authority (CSA)/Mandatory Reporter andmust be comfortable confronting and reporting all crimes as outlined by the Codeof Conduct University or Regent Policy and Colorado Revised Statutes.
Collaboration and Partnerships
- Collaborate with key campus partners such as facilities Wellness Center UCCSPolice Student Life Dining and Hospitality Services Dean of Students andother university partners to provide educational and academic initiatives
- Participate in campus-wide events and initiatives that enhance the residential experience
- Serve on University-wide committees as assigned or approved by the Assistant Director or Senior Director of Residence Life and Housing
Student Conduct
- Serve as a Hearing Officer for students referred alleged violations of the StudentCode of Conduct Residence Life and Housing Handbook and other behavioralconcerns; administer appropriate sanctions to effectively resolve disciplinaryproblems in consultation with Residence Life staff and Dean of Students
- Facilitate the conduct process to serve as an educational opportunity
- Facilitate informal conduct resolutions such as educational conversations lettersof notice etc
- Update and maintain accurate and timely conduct records for assigned cases inMaxient.
Administrative
- Manage operational functions for residence halls such as move in/move outdamage assessment billing maintenance requests conducting roominspections reporting and following up on custodial issues and maintenancerequests
- Attend and participate in meetings including but not limited to departmentmeetings staff meetings collateral meetings and one-on-one meetings
- Chair a Residence Life collateral such as but not limited to: RA Training &Development or RA Recruitment & Selection
- Maintain administrative and informational records in all appropriate channelssuch as Roompact StarRez Maxient and/or Microsoft Teams
- Manage a budget and keep efficient records for procurement purposes
- Lead and participate in meetings including but not limited to staff meetings andone-on-one meetings
- Other relevant duties as assigned.
Tentative Search Timeline
- Priority will be given to applications submitted by: 6/22/2025
- Potential interview dates: 6/26/2025 - 7/11/2025
- Potentialstart date: 8/1/2025
All employees of the University of Colorado Colorado Springs (UCCS) are required to complete training on policies and procedures administered by the Office of Institutional Equity (OIE) under the supervision of the Associate Vice Chancellor of Institutional Equity/Title IX Coordinator. Required training includes: understanding and reporting conduct prohibited by the sexual misconduct protected class nondiscrimination and conflicts of interest in cases of amorous relationships policies related retaliation and compliance with accommodations regarding disability pregnancy or related conditions and religion. All employees are also designated as responsible employees and are required to report conduct prohibited under these policies and student disclosures of pregnancy or related conditions directly to the OIE and to provide OIEs contact information to any student disclosing pregnancy or related conditions. More information is available at:Policies and Resolution Procedures Office of Institutional Equity ().
Note: This job description outlines this roles general responsibilities qualifications and physical requirements at UCCS. It is not an exhaustive list of all required duties responsibilities and qualifications. The university reserves the right to modify add or remove duties and responsibilities as needed to meet the universitys needs.