Customer Service Advisor
Customer Service Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About a career with Elis
Elis is an international multi-service provider offering textile hygiene and facility services solutions. Present in Europe and Latin America we are an authority in most of the 29 countries in which we operate employing 52000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their people!
Are you a people person with a passion for helping others Do you thrive in a fast-paced environment where no two days are the same If so we want to hear from you!
Your Mission at Elis
- Managing and follow up on customer queries and questions.
- Supporting on an internal service inbox
- Dealing with customer complaints and complaint resolution.
- Uploading Information into Customer Portals.
- Co-ordination and support Account Managers.
- Working closely with key stakeholders including local and regional management teams.
- Participate in and support continuous improvement projects/workstreams.
- Reactive renegotiation of accounts.
What will make you stand out
- Excellent communication skills both verbal and written.
- Excellent working knowledge of Microsoft Office Including Advanced Excel Skills.
- Customer and solution focused.
- Good attention to detail and ability to evaluate data and interpret the information effectively to continuously improve the department/team.
Whats on offer
- 29 Days Holiday
- Company Pension
- Employee Assistance Programme
- On-site Parking
We offer a competitive salary of 24246.51 and the opportunity to work for a company that offers many development opportunities has national structure to facilitate ambition and offer a friendly and supportive working environment.
Interested
Then apply online! Your contact person:
HR & Resourcing
Tel:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
