Night Manager - Pullman Phuket Panwa Beach Resort
Night Manager - Pullman Phuket Panwa Beach Resort
Posted on :
15-06-2025
Employer Active
1 Vacancy
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Job Description
- Oversee night shift operations assisting Front Office Manager and Senior Management
- Exemplify exceptional behaviour speech and appearance
- Manage staff with courtesy and discretion
- Set and maintain high guest service standards
- Ensure smooth check-in and check-out processes during night hours
- Handle guest inquiries complaints and special requests promptly and efficiently
- Manage room allocations and upgrades as necessary
- Oversee night audit procedures and financial reconciliations
- Coordinate with housekeeping and maintenance teams for urgent matters
- Implement and maintain safety and security protocols during night hours
- Prepare detailed handover reports for the morning shift
- Monitor and optimise night shift staffing levels
- Conduct regular training sessions to improve night staff performance
- Collaborate with other departments to ensure seamless guest experiences
- Participate in continuous improvement initiatives for night operations
Qualifications :
- Diploma or Degree preferably in hospitality or related field
- Previous experience as a Team Leader or Duty Manager
- Computer literate (Windows environment) PMS (Opera) Tars online and an aptitude for new technologies
- Languages: fluent in the national language English and a 3rd language would be a plus
Additional Information :
Employee benefit card offering discounted rates at Accor hotels worldwide.
Develop your talent through Accors learning programs.
Opportunity to grow within your property and across the world!
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental Social and Governance (ESG) activities.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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