IT Specialist
IT Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Hi were CompanyCam.
Were a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality CompanyCam facilitates unparalleled communication and accountability across a contractors entire business. Were committed to providing a consumer-grade game-changing experience that helps our users build trust within their company and with their customers.
But dont let that corporate description fool youthe people behind our buttoned-up product are laid-back (but hardworking) genuine and kickass and you could be one of them!
The Role
We are looking for a proactive and service-oriented IT Specialist to join our team and support the day-to-day technology needs of our growing company. In this role youll ensure employees are equipped with the right tools and systems to do their best work whether that means deploying new devices setting up software solving urgent technical issues or maintaining the infrastructure that keeps everything running smoothly. Working closely with the IT Manager youll be responsible for a mix of technical troubleshooting device administration and systems improvement. If you have a passion for providing excellent customer service and IT support keep reading!
Location:Candidates must permanently and currently reside in Lincoln Nebraska or the surrounding metro area. Fully or partially in-office: Employees are expected to work fully in-office (5 days/week) during the initial onboarding period with the potential to shift to ahybrid schedule (3 days/week in-office)after onboarding and based on team needs.
What Youll Do
- Configure and deployworkstations mobile devices and software for new and existing employees.
- Troubleshoot technical issuesusers are having with their computer systems and software providing timely and effective support.
- Manage device inventory and oversee change management ensuring records are accurate and up-to-date.
- Install upgrade and maintain hardware and softwareacross a variety of systems.
- Assist with administration tasks including managing user accounts and permissions.
- Monitor test and improve system performanceto meet organizational needs.
- Educate employeesabout cybersecurity and computer usage best practices.
- Assist in data backup management and loss prevention protocols ensuring data storage is safe secure and backed up regularly.
- Enforce cybersecurity and endpoint protection policiesin collaboration with the broader IT team.
The Impact Youll Have
At CompanyCam your work makes a real impact.Whether youre writing code supporting customers or designing experiences your contributions directly shape the product we deliver and the people we serve. Were building something that helps real people solve real problemsand we believe that kind of work is best done by a team that reflects the world around us.In this role youll drive impact by:
- Ensuring team members have the tools and support they need to work efficiently from day one.
- Minimizing downtime and tech disruptions by proactively maintaining and troubleshooting IT systems.
- Strengthening our security posture through policy enforcement device oversight and employee training.
- Playing a key role in enabling scalable secure and streamlined IT operations across the company.
What Youll Bring
- 1 years of experience in IT support or a related technical role.
- In-depth knowledge of various computer hardware software and operating systems(experience with Apple product is a plus).
- Familiarity with identity management MDM services and internal communication tools.
- Administrative experience with Google Workspace Jamf Pro Zoom or Slack preferred.
- An understanding of basic networking concepts functions and troubleshooting.
- Strong communication skills- you can clearly explain technical concepts to non-technical users.
- Acustomer-first mindset with a focus on providing timely effective and personable support.
- Ability to work both independently and collaboratively in a fast-paced evolving environment.
- High school diploma required; degree in computer science or related field preferred.
- Exceptional organizational skillswith the ability to oversee inventory documentation and change management.
- A continuous growth-mindset with a focus on learning embracing challenges and continuously improving.
- A knack for creativity and innovation bringing fresh ideas to the table and solving complex problems.
Benefits & Compensation
This is a salaried position at CompanyCam. Our starting salary for this position is$50000per year and is based on experience. We also offer meaningful equity and otherbenefits.
CompanyCam is an equal-opportunity employer committed to respect inclusion and growth. We work hard take responsibility and support each other. Great ideas come from all backgrounds and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesnt align perfectly we encourage you to apply. What really matters to us is your potential your passion and your commitment to learning innovation and contributing meaningfully to our team.
For any accommodations or adjustments to complete the online application or to participate in the interview process please emailand well respond to your email promptly. Do not include any medical or health information in your email.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
