Executive Meeting Manager - Hilton Boston Logan Airport
Executive Meeting Manager - Hilton Boston Logan Airport
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Job Description
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Hilton Boston Logan Airportis searching for their next Executive Meeting Manager! Connected to Boston Logan Airport via a covered walkway our event venues include flexible ballrooms light- filled meeting rooms and private conference suites.
Ideal candidates have experience working in hotel operations a background in sales and/or events and has experience working with Salesforce/Delphi.
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
TheExecutive Meeting Manageris responsible for representing the hotels services and facilities to prospective clients and customers in the hotels continuing effort to deliver outstanding guest service and financial profitability. This position will handle groups of approximately 10-19 guest rooms on peak with or without meeting space both selling and servicing their groups.
- Respond to sales inquiries from potential clients and customers seeking sleeping rooms meeting space food and beverage services etc. Utilize discretion and authority to negotiate contracts and commit company with customers and establish agreements with vendors.
- Initiates verbal and written communication (group resume weekly pick up post event report call reports banquet event orders etc.) with customer and internal team in a proactive manner relative to payment structure room block management food and beverage public room rental and exhibit hall fees incremental and affiliate revenue streams performance damages and master billing process. Represents the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks food and beverage exhibits and associated products and services.
- Initiate new sales prospects and qualifies leads. Write proposals and/or contracts to advise prospective groups for meeting space space and rate availability for group accommodations (10-19 guest rooms) for moderately smaller meetings. Develop and quote prices for same.
- Attend weekly sales departmental meeting and other scheduled meetings to support business operations e.g. tentative review lost business review group-pick up etc.
- Conduct site inspections and property tours with potential customers visiting guest rooms meeting space and banquet facilities as well as other hotel facilities.
- Partner with operations departments to ensure full participation in servicing accounts
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
