Senior Project / Program Manager
Senior Project / Program Manager
Posted on :
15-06-2025
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1 Vacancy
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Job Description
About the Senior Project / Program Manager role
Verndale is seeking a seasoned Senior Project / Program Manager to lead a high profile Salesforce implementations as part of our growing Salesforce Practice. This is a hybrid strategic and delivery-focused role responsible for overseeing multiple concurrent workstreams spanning Sales Cloud Service Cloud Agent Cloud Marketing Cloud and Data Cloud. You will partner with our cross-functional consulting and engineering teams to ensure seamless delivery across both discovery and execution phases.
This role requires deep Salesforce program experience an understanding of key business drivers and strong delivery leadership skills. Youll own integrated planning manage evolving priorities ensure client satisfaction and support solution adoption across complex stakeholder landscapes.
Responsibilities
At Verndale we thrive on collaboration and innovation offering a full range of services that span strategy design development personalization SEO analytics and digital advertising. We celebrate diversity and inclusion striving to create a climate of respect essential for both individual and company success.
If youre ready to be part of a passionate team dedicated to making an impact and driving growth we invite you to explore a career at Verndale.$135000 - $155000 USD
Verndale is seeking a seasoned Senior Project / Program Manager to lead a high profile Salesforce implementations as part of our growing Salesforce Practice. This is a hybrid strategic and delivery-focused role responsible for overseeing multiple concurrent workstreams spanning Sales Cloud Service Cloud Agent Cloud Marketing Cloud and Data Cloud. You will partner with our cross-functional consulting and engineering teams to ensure seamless delivery across both discovery and execution phases.
This role requires deep Salesforce program experience an understanding of key business drivers and strong delivery leadership skills. Youll own integrated planning manage evolving priorities ensure client satisfaction and support solution adoption across complex stakeholder landscapes.
Responsibilities
- Lead and manage a multi-phase Salesforce program from planning through go-live and optimization balancing discovery implementation and enablement simultaneously.
- Serve as the strategic and delivery point-of-contact across Verndale teams client stakeholders vendors and Salesforce partners.
- Drive program governance through comprehensive project plans risk management change control and stakeholder communications.
- Collaborate with Solution Consultants Architects and Engineers to define and deliver scalable solutions aligned with business goals and platform best practices.
- Ensure timely execution of program deliverables across multiple clouds with accountability for budget resourcing and KPIs.
- Monitor and manage workstream interdependencies across Sales Service Agent Marketing and Data Cloud implementations.
- Support and facilitate data governance integration design and change adoption across the client enterprise.
- Champion PMO excellence continuously refining workflows documentation standards and client communication strategies.
- Drive user adoption through coordination of training support plans and strategic communications during and after go-live.
- Lead retrospectives and track program performance to fuel continuous improvement post-launch.
- 710 years of program or senior-level project management experience in digital transformation or CRM-focused environments.
- 3 years specifically managing Salesforce-related programs ideally with experience across at least three Salesforce clouds.
- Deep understanding of Salesforce architecture delivery lifecycles and platform best practices.
- Strong stakeholder management experience in both business and technical contexts.
- Demonstrated success managing large-scale cross-functional delivery teams in a matrixed organization.
- Familiarity with data integrity governance and Salesforce platform integrations.
- Experience delivering within Agile or hybrid Agile/Waterfall frameworks.
- Outstanding communication conflict resolution and organizational skills.
- Salesforce certifications (e.g. Administrator Advanced Admin Platform App Builder Sales Cloud Consultant)
- PMP CSM SAFe or other relevant delivery certifications
- Experience with tools such as Jira Confluence Microsoft Project Power BI or Smartsheet
- Prior experience in consulting or agency environments highly desirable
What Success Looks Like
- You deliver on time on budget and with the confidence of both your clients and your team.
- The program is structured and well-governed but agile enough to respond to change.
- You earn credibility as a trusted advisor across business and technical teams.
- You help elevate Verndales reputation for delivery excellence in the Salesforce ecosystem.
Ten Great Reasons to Work at Verndale
- We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998.
- We are relentlessly curious and enthusiastically solve our clients complex business problems through technology data and design.
- We foster a culture that enables every person in the organization to do the best work of their career.
- We offer regular training and professional development to move careers forward.
- Client and employee satisfaction are our two most important business metrics.
- We celebrate and champion diversity equity and inclusion.
- We offer generous paid company holidays vacation and paid sick time to every employee starting on day one.
- We provide top-of-the-line benefits including health dental vision 401K LTD STD Life Insurance EAP HRA and more.
- We support a healthy work/life balance.
- We are fully remote enabled and embrace the evolving definition of the workplace.
About Verndale
Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston Montreal Los Angeles Quito and hubs across the Americas we partner with marketing and technology leaders to deliver personalized web mobile and ecommerce solutions that elevate customer experiences.At Verndale we thrive on collaboration and innovation offering a full range of services that span strategy design development personalization SEO analytics and digital advertising. We celebrate diversity and inclusion striving to create a climate of respect essential for both individual and company success.
If youre ready to be part of a passionate team dedicated to making an impact and driving growth we invite you to explore a career at Verndale.
Compensation & Benefits
$135000 - $155000 USD
In accordance with applicable law the above salary range provided is Verndales reasonable estimate of the salary for this role. The actual amount may vary based on non-discriminatory factors such as location experience knowledge skills and abilities. In addition to salary Verndale also offers a competitive benefits package.
Verndale is proud of the fun diverse and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical dental life disability and a 401(k) savings plan are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.
Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law.
Required Experience:
Senior IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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