IT Operation &Maintenance Engineer-Desktop
IT Operation &Maintenance Engineer-Desktop
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Job Description
About BYD
Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
BYD is a leading high-tech multinational based in Shenzhen China. Operates in four core fields of IT automotive new energy and rail transit and employs over 300000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.
BYD Europe BV located in Schiedam Netherlands is the marketing and sales HQ of BYD Co. Ltd based in Shenzhen China. BYD Europe BV offers a full line of BYD electric vehicles including all-electric cars all-electric buses and all-electric forklift trucks.
Job Requirements
1. Keep abreast of business developments be familiar with the business processes and pain points of the area you are responsible for and have a deep understanding of business needs.
2. Excellent communication and documentation skills able to accurately structure and describe requirements in writing and communicate them accurately and promptly to product managers and development engineers.
3. Excellent judgment skills able to accurately assess whether product solutions meet business requirements are complete and align with daily business operations.
4. Highly responsible diligent and capable of managing the entire lifecycle of requirements driving cross-departmental teams to jointly implement requirements.
5. Experience as a consultant for CRM WMS SAP or similar systems; experience in the automotive industry is preferred.
6. Proficiency in both English and Chinese as working languages.
Job Responsibilities
1. Responsible for identifying business requirements producing requirement documents and overseeing requirement reviews.
2. Confirm product solutions to ensure they meet business requirements.
3. Conduct user acceptance testing for products.
4. Compile system operation manuals and training materials.
5. Provide training on system functionality and usage.
6. Lead information technology planning initiatives in this domain.
7. Manage system maintenance operations.
8. Oversee system modules including: CRM BGPC Digital Marketing Platform and Dealer API Sales Core System.
What we offer
- International work environment;
- Collaborate with a diverse team of professionals from around the world.
- A supportive and inclusive work culture.
- You can use your English language skills on a daily basis.
- Opportunities for career growth and development;
- Career opportunities in electric vehicles: Be part of the innovative and rapidly growing electric vehiclestry.
- Cross-national training: Participate in training sessions across various countries gaining valuable global insights.
- Multilingual training:Enhance your language skills with our comprehensive training programs.
- Competitive salary and benefits.
Employment Type
Full Time
