Director of Marketplaces
Director of Marketplaces
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Salary Not Disclosed
1 Vacancy
Job Description
TRUEWERK is looking for an experienced marketplace expert to accelerate our growth across key online platforms. Reporting directly to the VP of Ecommerce youll collaborate closely with our marketing and operations teams to profitably expand TRUEWERKs brand presence and connect with the next generation of trade professionals.
As the Director of Marketplaces youll lead the strategy execution and optimization of our business across Amazon Walmart and emerging marketplaces. Youll be accountable for driving revenue profitability and operational excellencewhile partnering with our agency team to ensure flawless execution and campaign performance.
This role is both strategic and hands-on. Youll guide cross-functional initiatives that scale operations improve customer experience and enhance marketplace performance. The ideal candidate is deeply versed in marketplace best practices and thrives on using data to uncover insights and unlock growth.
This is a hybrid role that requires regular time onsite at TRUEWERKs headquarters in Denver Colorado. Employees may work remotely when appropriate based on business needs.
What youll do:
Marketplace Strategy & Growth
- Own the performance of the marketplace business managing revenue profitability and operational efficiencies that deliver against annual sales and ROAS goals.
- Develop and execute a comprehensive strategy for Amazon Walmart and other emerging marketplaces ensuring alignment with the companys overall ecommerce vision.
- Define short-term and long-term growth plans by leveraging data insights and market trends to deliver against goals.
- Identify new marketplace opportunities and build a roadmap for expansion.
Forecasting Reporting & Performance Analytics
- Develop and monitor key performance indicators (KPIs) across sales advertising efficiency (ROAS CPC CPS) contribution margin and operational performance.
- Partner with Finance Performance Marketing and leadership to develop monthly revenue forecasts across demand advertising spend and customer types.
- Develop and implement data-driven reporting frameworks to inform decision-making and executive updates.
Channel Operations & Optimization
- Oversee listing optimization pricing strategies and inventory management for both Amazon and Walmart.
- Manage relationships with Amazon and Walmart account managers to stay ahead of platform updates and strategic opportunities.
- Work closely with supply planning and fulfillment teams to optimize inventory planning and ensure best-in-class customer experience.
- Work closely with our existing agency partner to optimize both the media and retail aspects of the business while overseeing Amazon Advertising (AMS) and Walmart Connect strategies optimizing campaign structures to improve efficiency and maximize ROI. While also ensuring adherence to marketplace policies.
Cross-Functional & Agency Collaboration
- Partner with marketing demand planning operations and customer service teams to drive an integrated and cohesive marketplace strategy.
- Work collaboratively across departments to ensure seamless execution of marketplace initiatives.
- Connect the dots between TRUEWERKs in-house creative and our agencys creative teams to ensure seamless content creation for both Amazon and Walmart that meets Brand guidelines and design system requirements.
Qualifications :
- 710 years of ecommerce and marketplace experience with Direct-to-Consumer (DTC) brands
- Proven track record of growing and scaling marketplace businesses with clear ownership of revenue and profitability
- Deep expertise in one or more of the following platforms: Amazon Seller Central Amazon Advertising (AMS) Walmart Marketplace and/or Walmart Connect
- Hands-on experience with Shopify/Shopify Plus and NetSuite or a similar ERP system.
- Strong performance management skills with a data-driven approach to driving sales ROAS and contribution margin
- Demonstrated ability to develop and execute marketplace strategiesincluding product assortment planning promotional strategy and listing optimization
- Experience leading cross-functional collaboration across demand planning supply chain marketing customer service and operations
- Advanced analytical skills; proficiency with tools such as Excel/Google Sheets Amazon Seller Central reports and Walmart Seller Center data
- Excellent communication and negotiation skills with experience managing relationships across vendors marketplace account teams and digital/retail agency partners
- Experience with third-party logistics (3PL) fulfillment models (FBA WFS) and inventory forecasting is a plus
Additional Information :
TRUEWERK is committed to providing fair and competitive compensation through a combination of base salary and performance-based bonuses. Other benefits include but are not limited to:
- Employer-paid medical coverage
- Employer-paid dental coverage
- Optional vision coverage
- Employer-paid life and AD&D insurance
- Employer-paid short-term & long-term disability coverage
- Affordable coverage for dependents and domestic partners
- Additional out-of-pocket insurance options
- HSA account with employer contribution
- 401K with company match
- Monthly technology stipend
- Annual performance bonus
- Unlimited PTO policy
- 11 company holidays
- Hybrid working schedule
- Employee Assistance Program for mental health support
- Free workwear for you and discounts for friends and family!
Salary Range: $135000 - $140000 base salary bonus
Applications for this role are expected to be accepted through June 27 2025
TRUEWERK is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at TRUEWERK are based on business needs job requirements and individual qualifications without regard to race color age religion family or parental status pregnancy sex gender identity sexual orientation national origin disability genetic information or any other protected characteristic as outlined by federal state and local laws.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
