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You will be updated with latest job alerts via emailIT Project & Platform Management
You will support CX application projects and their implementation or if necessary take on a leading role as IT project manager. You will assess the requirements with the business departments evaluate suitable solutions define the project plan and determine the required internal and external resources. You use project management tools to structure your projects and keep an eye on milestones budget and quality.
After the project you will take on operational coordination responsibility as IT platform owner and help shape the entire lifecycle of the application. You will plan and implement a suitable application strategy develop the service further and ensure smooth operation.
Vendor Management
To deliver the projects and run the services you will manage external partners and ensure smooth collaboration between all relevant units. You will be responsible for planning and controlling the resources (external consultants budget etc.).
Relationship & Account Management
You foster a trustful relationship with all departments and act as liaison to other IT departments to align on requirements integrations and sourcing decisions. You will also support and advise central stakeholders to ensure a high level of acceptance for technical solutions.
Qualifications :
At least 4 years of professional experience in the IT area - ideally in a IT application department (CX)
Experience in IT project and service management
Experience in the CRM/CX/CDP area
Basic knowledge of software development and architecture (especially SaaS/Cloud) as well as IT infrastructure knowledge
Strong analytical and conceptual skills
Collaborative and self-motivated personality
Structured way of working strong communication skills solution- and goal-oriented team player
Additional Information :
Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position which is EUR 2303 gross per month. However our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary.
As an employer we value diversity and support people in developing their potential and strengths realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age skin colour religion gender sexual orientation or origin.
Remote Work :
No
Employment Type :
Full-time
Full-time