We are seeking an experienced PMO (Program Management Office) Lead to oversee the planning execution and delivery of complex cross-functional initiatives across our Sales e-commerce and customer intelligence organization. This includes managing key projects for both the data and systems teams as well as the e-commerce group. You will partner closely with senior leaders and cross-functional stakeholders to establish program frameworks monitor execution and ensure accountability for high-impact deliverables.
The ideal candidate is a seasoned program management professional with a strong background in leading enterprise-level initiatives exceptional organizational skills and a proven ability to influence outcomes in a fast-paced digital environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Define manage and drive execution of cross-functional programs across e-commerce and customer intelligence (data systems) teams.
- Build and maintain the master program roadmap and ensure alignment with organizational priorities and business goals.
- Lead program reviews steering committee meetings and executive updates with clarity and precision.
- Manage program interdependencies risks escalations and resource planning across multiple workstreams.
- Develop and maintain best practices templates and documentation to support consistent project delivery.
- Support and guide teams in Agile hybrid or traditional project methodologies as appropriate.
- Ensure compliance with security privacy and data governance standards for all relevant projects.
- Collaborate with technical and non-technical stakeholders to scope plan and deliver initiatives on time and within budget.
- Implement project performance metrics and KPIs to measure progress and ROI.
- Partner with Finance Legal and Procurement to manage contracts budgeting and vendor relationships where needed.
- Coach and mentor project managers analysts and team leads across the organization.
- Drive process improvement initiatives that enhance execution speed quality and cross-team coordination.
- Monitor resource allocation and assist with prioritization to avoid bottlenecks.
- Act as a change agent to improve communication alignment and accountability across the org.
- Create executive-level reporting and dashboards to provide visibility into key initiatives.
Qualifications :
REQUIRED
- Bachelors degree required; MBA or technical Masters degree a plus
- 10 years of program/project management experience with at least 5 years in a people management or team leadership role
- Proven success managing large-scale cross-functional programs in digital e-commerce or data-heavy environments
- Experience working within or supporting technical/data and e-commerce teams
- Strong understanding of systems development lifecycles (SDLC) data platforms and cloud technologies
- Familiarity with business operations change management and digital transformation
SKILLS
- Exceptional organizational and program governance skills
- Strong verbal and written communication skills including experience presenting to executive leadership
- Proficient with tools such as Smartsheet Jira Confluence PowerPoint and Excel
- Able to operate effectively in both Agile and Waterfall environments
- Excellent problem-solving skills and a proactive mindset
- Leadership presence with a collaborative and inclusive approach
- Ability to drive accountability and maintain alignment across distributed teams
- Analytical thinker with a knack for simplifying complexity and driving results
- High emotional intelligence and ability to influence without authority
- Comfortable navigating ambiguity and evolving priorities
Additional Information :
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race color ancestry religion (including religious dress and grooming standards) sex (including pregnancy childbirth or related medical conditions breastfeeding or related medical conditions) gender (including a persons gender identity gender expression and gender-related appearance and behavior whether or not stereotypically associated with the persons assigned sex at birth) age national origin sexual orientation medical condition marital status (including domestic partnership status) physical disability mental disability medical condition genetic information protected medical and family care leave Civil Air Patrol status military and veteran status or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Know Your Rights: Workplace Discrimination is Illegal poster. Our pay transparency policy is available here.
Western Digital thrives on the power and potential of diversity. As a global company we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees our company our customers and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience we anticipate that the application deadline will be 09/13/2025 (3 months from posting) although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline we will update this posting with a new anticipated application deadline.
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Compensation & Benefits Details
- An employees pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills ability knowledge of the job; (3) performance contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
- The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California Colorado New York or remote jobs that can be performed in California Colorado and New York. This range may be modified in the future.
- You will be eligible to participate in Western Digitals Short-Term Incentive (STI) Plan which provides incentive awards based on Company and individual performance. Depending on your role and your performance you may be eligible to participate in our annual Long-Term Incentive (LTI) program which consists of restricted stock units (RSUs) or cash equivalents pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires subject to Western Digitals Standard Terms and Conditions for Restricted Stock Unit Awards.
- We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D legal plan pet insurance critical illness accident and hospital indemnity; tuition reimbursement; transit; the Applause Program employee stock purchase plan and the Western Digital Savings 401(k) Plan.
- Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.
Remote Work :
No
Employment Type :
Full-time