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Are you a product thinker and doer someone who takes initiative is obsessed with delivering value to customers and has a strong sense of accountability for outcomes
Do you know how to translate ambiguous ideas into clear product strategies and can balance customer empathy with data-driven decision-making
Are you a natural collaborator who enjoys working with cross-functional teams to create simple impactful experiences for users
Are you unafraid to get into the details but always keep the big picture in mind
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As a Product Manager/OwnerMerchant Services you will take end-to-end ownership of a moderately complex product or a major feature within our merchant services offering. This role is ideal for someone who thrives at the intersection of business strategy customer needs and technology execution. You will be responsible for developing and executing the roadmap driving product performance and delivering measurable impact through deep collaboration with Product Development and cross-functional teams. Youll represent the voice of our merchants guiding the evolution of our product to meet market demand maximize ROI and achieve excellence in product delivery.
Own end-to-end accountability for a low to moderately complex product or a significant or complex feature of a product.
Develop and manage product roadmap backlog and driving performance against KPIs (financial and non-financial)
Provide clear guidance to Product Management and Development on customer needs and expected outcomes
Work with Product Development to manage delivery in line with priorities
Engage key stakeholders across the business to ensure product success
Responsible for overall product strategy and P&L balancing investments (money time people) in shortterm tactical product improvements with longterm strategic product investments to maximize ROI
Evaluate product performance solicit feedback integrate the voice of the customer into the product roadmap and gather and present customer insights
Define drive and monitor product KPIs across the business
Engage with Product Development to guide the team and ensure business needs are met
Collaborate with Product Development for roll out and release
Bachelors degree AND 2 years relevant experience; OR HS/GED AND 6 years relevant experience
Technical understanding of product and customer requirements
Successful track record in product development and product lifecycle management for multiple products lines
Experience developing presenting and launching product lines
Experience collecting quantitative product data and metrics to under user behavior and discovering/evaluating product opportunities
Knowledge of major product lines and potential applications
Ability to perform quality assurance controls on product to drive product evolution
Experience in Team Development and Motivation
Experience with Financial Acumen
Must be 18 years of age or older
Bachelors Degree in Marketing or Business Management
2 years of experience in Product Management
Digital IQ and Technology Translator
Benefits
In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:
Healthcare (Medical Dental Vision)
Paid Time Off Volunteer Time Off and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .
Full-Time