Sr. Program Manager, Executive Briefing Center

Available Location - New York NY (Hybrid)

Required: Minimum 3 days per week on-site

About the Department

The Executive Briefing Center (EBC) Sr. Briefing Manager will actively contribute to and support our current EBC Program and will report into the global Executive Engagement Program Manager under Revenue Operations. The Revenue Operations Team is part of our Global Revenue Operations Team which is responsible for driving operational excellence exceptional business results and productivity across all teams in the Revenue Organization. Sales Operations Account Executives Channel Account Managers Business Development Representatives Solution Engineers and Customer Success - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. We believe that putting our people first and fostering a creative exciting and stimulating environment is prerequisite to achieving and surpassing our commercial goals.

What youll do

Cloudflare is looking for an Executive Briefing Center (EBC) Sr. Briefing Manager to focus on the growth and accelerated improvements in the Executive Briefing Program at Cloudflare. This is an individual contributor role who will be the face of the Global EBC program in our new New York City office as well as contribute to strategic Executive Briefing planning globally. It is a highly visible position where you will work to improve individual EBC strategy execute complex event coordination plans and drive efficiencies for the overall program so we can deliver our EBC program growth plans for 2025 and beyond. The ideal candidate is not required to have Executive Briefing Center experience but will have strong industry expertise program & project management skills and be able to plan for and provide executive-level exceptional guest experiences.

Additional responsibilities will include:

• Act as the EBC Program representative in the New York office and build strong relationships with all internal senior stakeholders and other external visitors. Promote and evangelize the EBC brand & value proposition globally.
• Project manage and consult on all steps in the life cycle of strategic Executive Briefings. This includes helping ensure that Cloudflare is creating a best-in-class customer experience via collaboration with IT & Office Teams and also creating measurable revenue growth opportunities via the EBC program.
• Facilitate all internal prep and planning calls with Account Team and Presenters incorporating feedback into Executive Briefing plan revisions ensuring that internal and external expectations on business goals are satisfied.
• Work with subject matter experts throughout the entire corporate organization to both maintain and update existing content within a variety of mediums and create new content based on business needs changes or new product / service offerings
• Build and maintain relationships with markets teams product managers executives and executive admins regarding processes and procedures necessary to execute successful briefings
• Actively participate in problem-solving planning sessions and lead specific projects to contribute to the improvement and evolution of the global EBC program
• Lead regular feedback sessions with internal stakeholders (Executives SMEs & Accounts Teams) to capture valuable feedback that contributes to analytics and reporting of success metrics to leadership and program participants

Desired Skills

• Very strong project & program management skills who can identify and solve problems quickly with minimal management guidance
• Outstanding customer service mentality and attention to detail
• Ability to engage up and down the organization (including SVP) with confidence poise and gravitas.
• Maintains up-to-date industry & company product and services knowledge or aptitude
• Highly organized and self-motivated to create and execute on new projects
• Team player who can take on projects in various stages of completion and run
• Comfort in ambiguity of changing priorities and flexibility to new ideas within a fast paced environment
• Strong attention to detail and craftsmanship with a knack for prioritization and scoping
• Possesses exceptional written and interpersonal communication skills and able explain your work clearly and concisely to stakeholders

Required Education And Experience

• Experience (5 years) working in Executive Briefing programs and/or in sales marketing or strategic events programs
• Proven track record of strong project management skills with the ability to scope execute and report on projects throughout their lifecycle
• Proven track record of working across global stakeholders and making strategic recommendations to evolve high-profile high-impact programs
• Excellent spoken and written communication as well as receptive listening skills with ability to present to different audiences (Executives Sales and Customer Success).
• Must be highly organized and possess exceptional time management skills with the ability to effectively juggle multiple projects and deadlines
• Sound business judgment a proven ability to influence others analytical skills and a proven track record of taking ownership leading data-driven analyses and influencing results.

Compensation

Compensation may be adjusted depending on work location.

• For New York Area-based hires: Estimated annual salary of 164750 - 196750

Equity

This role is eligible to participate in Cloudflares equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.