Technical Monitoring Specialist
Technical Monitoring Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Were a global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and were proud of the difference we make to customers to local communities and towards a sustainable future for the world.Were looking for a Remote Monitoring Specialist in our Remote Operations Center (ROC) in New Iberia LA to provide technical assistance to Aggreko customers and internal staff daily focusing on equipment performance operation and maintenance
Why Aggreko Here are some of the benefits and rewards.
Competitive compensation package
Annual bonus program tied to company and individual performance
No cost medical plan option available
Paid training programs
Career growth opportunities and tuition reimbursement
Safety-focused culture
What you will do:
You will work a 7-on 7-off rotating shift at theROC in New Iberia LA providing 24/7 technical support on Aggreko equipment performance operation and maintenance
The Remote Monitoring Specialist at Aggreko plays a crucial role in providing technical assistance and support for the companys 24/7 operations
This position involves monitoring and diagnosing equipment performance ensuring efficient operation and maintenance of power air handling and temperature control equipment
The specialist will work in a rotating shift schedule focusing on customer service and technical problem-solving to enhance operational efficiency
Provide technical assistance to Aggreko customers and internal staff daily focusing on equipment performance operation and maintenance
Monitor diagnose and analyze incoming alarms following established protocols for troubleshooting and defining maintenance procedures
Utilize the ARM (Aggreko Remote Monitoring) system to remotely monitor Aggreko power compressed air and temperature control equipment
Report malfunctions notify customers of irregularities promptly and track alarm events using Tracker Technology
Escalate unresolved issues and initiate service dispatch as needed
Thoroughly document events using appropriate software incorporating feedback from field technicians to improve processes
We are experts which means you will have the following skills and experience:
Associate degree / Technical school/ Or Equivalent years of experience
3-5 years of experience working on power generators commercial HVAC (Heating Ventilation & Air Conditioning) equipment and/or oil free air compressors performing inspections maintenance and repairs
Excellent phone etiquette and customer service skills
Ability to perform regular data analysis preventing equipment failures
Ability to use web-based SCADA (Supervisory Control and Data Acquisition) type systems ERP (Enterprise Resource Planning) systems (MOVEX) and analytical tools such as ABI or equivalent
Find out more and apply now
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Equal employment opportunity
We welcome people from different backgrounds and cultures and respect peoples unique skills attitudes and experiences. We encourage everyone to be themselves at work because we know thats how we do our best for each other for our customers for the communities where we work and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko we will consider your application based on your qualifications and experience and not on your race colour ethnicity religion sex sexual orientation gender identity national origin disability or veteran status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
