Risk Audit Specialist - Merchant Services
Risk Audit Specialist - Merchant Services
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Salary Not Disclosed
1 Vacancy
Job Description
This is an IN-OFFICE opportunity located at 100 Throckmorton Street Fort Worth TX 76102
WHO ARE YOU:
Do you approach problems methodically using data and investigative logic to assess risk Do you have finesse in navigating sensitive conversations Do you seek to understand and bring to resolution Do you take ownership of your work and maintain high standards for accuracy and integrity
BENEFITS:
At Deluxe we know that great people make a great organization. We have a culture that keeps people; 42% of our team has been here over 10 years!
We value our people and offer generous benefits that are eligible DAY ONE! Including 401K Medical Dental Vision Time off Volunteer time off Paid maternity/paternity leave Tuition reimbursement and so much more!
ABOUT US:
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RESPONSIBILITIES:
As a Risk Audit/Loss Prevention Specialist you will play a critical role in identifying and mitigating financial risk by reviewing investigating and processing account activity across various internal systems. Youll help protect the integrity of our merchant services platform by ensuring proper release of funds maintaining regulatory compliance and monitoring high-risk merchants.
Monitor daily merchant transaction exceptions
Assess and gather additional information to make sound business decisions
Process daily release of funds via suspense system
Update online systems with account status and contact customers to review policies and procedures
Maintain departmental spreadsheets of data for reporting purposes. Reports include Audit Log-Monthly summary of all accounts investigated
Member Alert to Control High-Risk Merchants
Update merchant matches and placements on Terminated Merchant File
Input information into systems like Proprietary Merchant System Suspense System Loss Prevention Online SAM Vital and FDR regarding account status and investigation notes
You must be flexible in working additional hours in the evening holidays and weekends
BASICS QUALIFICATIONS:(Required)
HS/GED AND 2 years of relevant experience
Customer service experience
Ability to work with mathematical concepts such as probability and statistical inference
Competently analyze and prioritize information to make appropriate recommendations
Committed to meeting quality standards
Trusted to keep sensitive information secure
Must be 18 years of age or older
PREFERRED QUALIFICATIONS:(Desired but not required)
Associate Degree
Card issuer or merchant acquirer experience
Listen and respond effectively to customers
Benefits
In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:
Healthcare (Medical Dental Vision)
Paid Time Off Volunteer Time Off and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
