Operations Manager
Operations Manager
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Job Description
Work Location
Wine & Beyond ReginaOperations Manager Wine and Beyond
Location: Regina Saskatchewan
Company: SNDL Inc. Wine and Beyond
Employment Type: Full-Time Retail Operations Management
About Wine and Beyond & SNDL
Wine and Beyond is a leading liquor retailer and part of the SNDL Inc. family which includes top banners such as Ace Liquor Liquor Depot Value Buds and Spiritleaf. SNDL is the largest private-sector liquor and cannabis retailer in Canada and operates a diversified portfolio that spans cannabis production retail and strategic investments.
As we launch a new Wine and Beyond store in Regina we are seeking an experienced and operations-driven Operations Manager to join our leadership team.
The Opportunity
As the Operations Manager you will oversee the critical behind-the-scenes functions that keep a high-performing retail liquor store running smoothly. Youll partner with the General Manager and management team to lead store operations manage people handle inventory and logistics ensure compliance and deliver an exceptional customer experience.
This role is ideal for someone who is process-oriented highly organized and thrives in a fast-paced customer-facing retail environment.
Key Responsibilities
People & Culture
Coach and mentor team members to build capability and confidence
Lead daily huddles and communication updates
Support recruitment and succession planning
Create a positive accountable work environment
Enforce company policies and address HR issues professionally
Store Operations
Manage all day-to-day store functions including opening/closing scheduling merchandising and receiving
Ensure visual merchandising standards and store cleanliness
Oversee eCommerce orders and timely fulfillment
Approve payroll and monitor scheduling against labor budgets
Monitor equipment and facility needs and follow up on repairs
Sales & Service
Promote a sales-focused culture and deliver excellent service
Support customer event planning and upselling initiatives
Handle escalated customer service concerns
Implement product launches and track campaign effectiveness
Inventory & Financial Oversight
Manage inventory levels and ordering processes
Review invoices and pricing for accuracy
Conduct cycle counts and annual inventory audits
Track at-risk slow-moving or high-loss items
Monitor financial performance sales metrics and KPIs
Compliance & Safety
Ensure compliance with liquor laws (ProServe/Serving It Right/TAP)
Lead loss prevention and OHS efforts in-store
Complete incident reporting audits and regulatory checklists
Maintain current certifications and ensure team compliance
What You Bring
2 years in an operations or management role preferably in a retail or big-box environment
Proven leadership and team development experience
Strong attention to detail and process optimization mindset
Working knowledge of inventory systems and POS tools
ProServe/Serving It Right/TAP certification (or ability to obtain)
Comfortable with physical tasks including lifting up to 50 lbs climbing ladders and standing for long periods
Background check and reliable transportation required
Why Join Wine and Beyond
Competitive salary and comprehensive benefits
Flexible scheduling options
Generous staff discount and free uniforms
Contests team incentives and performance rewards
Strong focus on employee development and promotion from within
Product knowledge training and educational reimbursement opportunities
Help Us Launch Something Special in Regina
If youre ready to take ownership of store operations build an exceptional team and contribute to a thriving retail environment apply now to become a key leader at our new Wine and Beyond store in Regina!
We appreciate the interest of all applicants. Only those selected for the next steps will be contacted.
Our Commitment to Diversity & Inclusion
SNDL is an equal opportunity employer. Were committed to creating a welcoming safe and inclusive workplace where all employees have equal opportunity to grow and succeed. We strongly encourage candidates from diverse backgrounds and identities to apply.
Required Experience:
Manager
Employment Type
Full-Time
