Product Manager, Clover Billing
Product Manager, Clover Billing
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$ 77000 - 137500
1 Vacancy
Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Product Manager Clover BillingWhat does a successful Billing Product Manager do at Fiserv
Join Clovers high-impact Billing team as a Product Manager and help shape the future of how merchants are billed across our global platform. As the Billing Product Manager on the Clover Billing team you will work closely with business owners sales channels and developers to identify pain points and deliver the most satisfying and high-quality subscription and usage-based billing solutions. In this critical role you will be responsible for creating new billing experiences and enhancements for Clover merchants and App Market developers for software as a service (SaaS) App Market billing and cellular billing for network services. You will engage closely with merchants across multiple verticals and countries to ensure their specific needs are considered while always being aware of risks and edge cases. You will drive the end-to-end management for each effort and be responsible for communicating progress and key milestones to various stakeholders including external partners and managing the release process for distribution to all of Clovers global partners.
What you will do:
- Create meaningful billing experiences by working closely with design and engineering to simplify how Clover merchants are billed and developers are paid whether its SaaS App Market fees or future offerings we havent dreamed up yet.
- Lead platform innovation by helping us migrate from legacy systems to a scalable event-based billing platform that supports flexible pricing promotions trial periods and global expansion.
- Shape the future of SaaS at Clover by defining and delivering new billing tiers vertical-specific solutions and device-based pricing that better serve small businesses across industries.
- Collaborate on settlement systems with internal Fiserv teams to roll out and optimize direct debit net settlement credit card and retail payment solutions ensuring compliance with regional regulations like NACHA and SEPA.
- Drive Products and Clovers biggest initiatives by acting as the billing lead on cross-functional teams launching new devices software solutions and App Market featuresyour work will be at the heart of every major Clover rollout.
- Monitor and improve billing operations by partnering with support teams to build dashboards track key metrics like recovery and failure rates and lead issue resolution efforts when things dont go as planned.
- Own feature launches end-to-endfrom defining user needs and writing requirements to managing backlog reviewing with engineering coordinating releases and communicating updates to support and sales channels.
- Use data to make decisions by working with research and analytics teams to uncover user insights validate problems and continuously improve our products for merchants and developers around the world.
What you will need to have:
- Bachelors Degree (preferably Computer Science or Engineering) or equivalent combination of experience education and military.
- 4 years of Product Management experience.
- Proven success leading complex billing projects across global teams with experience collaborating across product engineering design and content in North America EMEA LATAM and APAC.
- Strong communicator and storyteller whos confident presenting to both internal stakeholders and external partners.
- Skilled at turning ambiguity into clear actionable user stories and product requirements especially in fast-moving dynamic environments.
- Demonstrated ability to use data to drive decisions validate assumptions and optimize product experiences.
- Proven track record of using data to influence requirements design and implementation.
- Strong project management skills including the ability to think and lead complex projects simultaneously.
What would be great to have:
- Ability to generate data analyze and form business decisions through SQL queries.
- Experience in Billing Product Management with a preference for B2B software as a service (SaaS) and App Market billing experience.
- Hands-on experience with retail and wholesale billing processes and platforms.
- Experience with ACH NACHA and SEPA compliance.
- Product commercialization strategies experience.
Important info about this role:
- Were better together. This role is fully on-site.
Salary Range
$77000.00 - $137500.00These pay ranges apply to employees in Colorado Hawaii Massachusetts Nevada Rhode Island and Washington. Pay ranges for employees in other states may differ.
For incentive eligible associates the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Companys sole discretion.It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
IC
Employment Type
Full-Time
